Denali
Senior Member
- Joined
- Sep 17, 2012
- Posts
- 5,857
Surely enough for a Virgin Galactic 'flight' redemption??
One way maybe but the return will hurt.
Surely enough for a Virgin Galactic 'flight' redemption??
Surely enough for a Virgin Galactic 'flight' redemption??
I reported mine straight away and got a 1500 good will bonus
It your fault!!! they would never have known had you not told them!!
Absolutely gutted! We had close to 253 million points which are now gone! Is this a world record for frequent flyer points earned and lost within a day?
So the dreams of first class travel for life and a few return trips to space are now shattered and no compensation from Virgin.
Had an award booking cancelled for the weekend without consent and still don't have the actual Agoda points earned either. Has anyone had the expected Agoda points credited?
View attachment 33034
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Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.
Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.
Absolutely gutted! We had close to 253 million points which are now gone! Is this a world record for frequent flyer points earned and lost within a day?
So the dreams of first class travel for life and a few return trips to space are now shattered and no compensation from Virgin.
Had an award booking cancelled for the weekend without consent and still don't have the actual Agoda points earned either. Has anyone had the expected Agoda points credited?
View attachment 33034
Compensation? This is the same frequent flyer program who comped everyone to gold and passed it off as a joke.
Compensation? This is the same frequent flyer program who comped everyone to gold and passed it off as a joke.
Well they passed it off as an error actually, which it was. Would you expect them to actually comp everyone gold?
|
Hi jneufeld | Velocity Membership Number: xx_xx_xx_X |
Oops! You've received our previous email titled "You've turned gold" by mistake, please disregard the free upgrade communication as unfortunately you do not qualify for that upgrade. We also note that you have elected to opt out of Velocity Communications. Please accept our sincere apologies for sending these emails to you without your consent. Unfortunately the email was extended to our entire database by mistake. We apologise for any inconvenience caused. Warm regards, The Velocity Team |
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LOL! I had forgotten about that one.Compensation? This is the same frequent flyer program who comped everyone to gold and passed it off as a joke.