2-4-1 virgin money flight balance majorly incorrect

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When I called up at -2 (legitimate balance of 2) there was no mention of it and he carried on and made the booking.

Ah thats good to know, not that I was too worried - it wouldnt be hard to prove the actual balance, but was half thinking I would be in for a battle
 
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Ah thats good to know, not that I was too worried - it wouldnt be hard to prove the actual balance, but was half thinking I would be in for a battle

Most call centre agents will be able to recognise the duplicate sectors and determine the correct number - you might just need to prompt them initially.
 
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