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I made a reward booking on China Airlines through Qantas in Business Class. I am slightly concerned when I check the booking on Qantas, it has no Travel Class: Emailed PDF booking mentions Business Class but also has "economy sale" written next to it?: Original Booking states Business...

I am trying to book reward seats for October next year. I managed to find all the seats I wanted, put in the passengers clicked next and the dreaded Qantas generic error "An error has occurred in our central database. Please contact us for further information." So I called Qantas and went...

Is it just me or is the "Points Activity" area of the Qantas website not working when trying to view by Date? I used to look at my activity in Date Order all the time, but now it just locks up. I can view "by Category" but that's not useful for me. I've tried my account and my wife's account...

Sorry if this has been covered before, but I'd be interested in an article/podcast episode explaining why flights get cancelled so far in advance. Let's take a reward flight trip I had planned for FEBRUARY 2024: 30 March 2023 : Original Booking 22 May 2023 : Email from Qantas stating 2x of the...

Is anyone else having troubles with the Qantas bookings area of the website lately? For the past 2 weeks I get this message when I view my bookings: "Please try again now or come back later. If you need further assistance contact the Frequent Flyer Service Centre." I have a bunch of...

I thought things might be going in the right direction but a weekend away for my birthday proved otherwise. Friday: HBA-MEL ... delayed by 6 hours (there goes my tickets to an exhibition, birthday lunch with a friend, move back dinner reservation by 2 hours and give me no free time) Sunday...

I booked/flew 3x flights through Finnair recently and when I went to claim the points through Qantas (I had entered my QFF number into my Finnair booking), 1x came back with points but the other two did not. Looking at the my tickets, it had: CDG-HEL : Finnair - Economy (Ticket Class Y) =...

I've been thinking about this for a while now and my recent interactions with Qantas is pushing me further in the direction of moving my loyalty to Virgin & Star Alliance. I've been loyal to Qantas for a long time now, and have had a bunch of reward flights across difference cabin classes and...

Has anyone had any luck with changing or cancelling a hotel booking made with a Points Club (Plus) voucher? I was going to be flying out of Brisbane later in the year but Qantas moved all my international flights and now its easier for me to fly out of Sydney. Unfortunately I booked a hotel...

I have a few international flights (business call reward seats) in June/July on the one ticket and have had to ring up the call centre twice resulting in 10 hours on hold in one day. After Qantas moved my first flight forward by 24 hours I couldn't get my connecting flight. This was sorted on...

I keep all my qantas point transactions in a spreadsheet (I'm a nerd). And in doing so, I noticed there is a major flaw in the way that Qantas Club points are calculated. When purchasing an item through the qantas mall, the Frequent Flyer points are sometimes not allocated for a few months...