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It looks like most are planning not to use the new card. Just wanted to share my experience to underscore what a dud this product is. It worked fine for me until I somehow had a series of fraudulent transactions that they were slow to pick up.Eventually, I thought that was sorted, until they...

A few people have mentioned accents, and they are an issue for me, especially with the Manila call centres (and not just the Qantas one). It is a combination of a foreign pronunciation- mostly American taught- a different rhythm and intonation, and a very rapid delivery. Like very many older...

I agree with the signs idea, I have a vague recollection of seeing overseas somewhere, made life much easier. But also, more table room before the scan, so you don't have to queue waiting for people to get laptops out, belts off, put stuff in trays etc. And the same again on the other side...

If the centre is anything like the qantas money call centre in the Phillipines, it will be a disaster. I have called and emailed them over the last 2 years about incomprehensible charges and even more baffling explanations for the charges, with nil satisfaction. Since my last conversation in...

Thank you DC3.I appreciate your welcome. I was a bit unsure of my reception, but have noticed the debate here is usually very civil, even when robust!

I am not usually a poster on any forums, but feel strongly about this one. Will be unsubscribing from Qantas emails, and any remaining tenuous emotional attachment to QF is dead. I am a Perth resident, have read the findings in the Federal Court about justification for closures, and...