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It is simple. Advertise what you will deliver and deliver what you advertise. If labour laws prevent you from delivering a product don't advertise it. It is misleading. If the airlines had to cater for delays it gives them an incentive to minimise delays. If they get away with misleading...

If we could only substitute Australian dollars for Jamaican dollars the way they substitute economy for business.

I am concerned at the continuing Ansett like trend. If we see $50 virgin flight credit with the purchase of a $2 jar of IXL jam we have ticked the final box.