Search results

All in ascent now, I no longer have a gateway account.

Some good news. I decided to call up this morning at 8am. Just asking whether there was any update on my enquiry for my lost points. He went away and reviewed my notes and saw that this issue had been on going for a little while now. He spoke to his manager, and to not let this issue drag on too...

Waiting, checking balance every day. One of the amex customer representatives did touch base with me earlier, so I'll give him a could more days before I reach out to him again.

All the calls initially were like 11PM late at night. After the incident, I just call whenever ... damage is done.

Well that's how it is right now. I don't intend on leaving it like this, and will still call daily to see this resolved/escalated/cancellation. I do have a few arguments; i.e. I enquired to re-link, but never requested or accepted the terms for linking, if it were not possible then I should have...

Yes, sign up bonus + referrals + purchased reward points, all gone. So even if I were not awarded bonus, they've still taken a whole lot more too.

I've had the account for 2-3 weeks but the deletion of account(gateway) and linking is only in the last week, the re-link occurred yesterday. What's even more annoying is that it's not just the bonus points ... there's still a notable chunk from referrals and spending that went missing.

Things for me were going well, but not so much recently. I have an Edge card. Applied for this explorer card, it came linked. Called and got the rewards accounts unlinked. Spent the required $1,500.00 The bonus 110K bonus points were awarded. A couple of referrals were also credited to my...