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    Angry pax declines to Raise Reclined Seat During Service...

    On a flight to Broome several years ago, I had a similar experience. The woman in front had completely reclined her chair and I couldn’t get my tray down. I ask politely and she threw a horrendous tantrum, not dissimilar to the way my 2 year old wails on the ground, thrashing his legs and arms...
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    Qantas Assure

    As a family, we attended a childrens event on the weekend called 'Kidtopia' and Qantas Assure were the main sponsors. I was happy to get my free picnic rug and sunnies from their stand:) This was my very first exposure to Qantas Assure. We chatted in depth to the rep about this program and then...
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