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Yeah, same here. It seems to disallow at least single-quotes as well. So not only do they have ridiculous limitations on the characters their secure messaging facility can accept (don't use "don't" or "can't"), but their error messages for that behaviour are inaccurate! What a bunch of bozos. I...

Just signed up for AFF as I stumbled across this thread when looking into this debacle and have found you all so clueful - thanks! I made a complaint in the weekend that I've yet to hear back on, so have followed up with a secure message this morning. I'll be making FOS and ACCC complaints as...