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  1. Z

    Cathay online shopping gift vouchers

    Can you buy for points gift vouchers for Australian retailers on the CX shopping site
  2. Z

    PJ's in United Polaris Class SYD to SFO

    Just wondering do UA provide PJ's to business class passengers in polaris class on the Pacific flights SYD/SFO and return? Any tips on fly UA on this route?
  3. Z

    Asia Miles expiry new offer

    Just to complete the story. asia Miles delivered on the points life extension. So now my points are renewable, I just need to get CX flying again with seat availability and asia open for travelers.
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    Asia Miles expiry new offer

    Well I called Asia Miles. after a couple of attempts, including being dropped "because you have been waiting on line too long....yes they said my wait time had expired!!!! Trying again, I was told by the operator that yes they had the transaction and my Miles would be extended within 6 to 12...
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    Asia Miles expiry new offer

    I'm a bit of a newby to Asia Miles. Is there a telephone number? Is it on the site? I've used chat line and Whats App? can you call the Whats app number?
  6. Z

    Asia miles/ Cathay

    Any recent experience using asia Miles? I know HK has problems but I can get no service from Asia Miles. Searches all show no seats available. The Chat Line gives no response, just we are getting high levels of enquiry. How can you use miles with Asia Miles in these times? I looking for seats...
  7. Z

    Asia Miles expiry new offer

    I did this, from Amex, and nothing happened. No point life extension and no response. A total scam???
  8. Z

    Call Centre: "Your SC do not get wiped out for the year (2020)" [incorrect]

    Is that right, I thought you get a 6 mth extension. Then if QF have some flights, in the next 6 mths you need to earn status. Frankly, I didn't think the QF communication was well written. I'm used to getting NOTHING from QF and I can't believe they will be fair and equitable. The only thing I...
  9. Z

    Call Centre: "Your SC do not get wiped out for the year (2020)" [incorrect]

    Oh just so Qantas, do nothing for anyone, give nothing away.Just so mean spirited, remember the anti Virgin comments. I have qualified to keep status for the next year, but of course can't fly. Given a 6 mth extension on status, which I had already achieved!, Oh so generous. So now in the 6 mths...
  10. Z

    Incorrect information you've been given by Qantas Contact Centre

    QF call centres are useless. Sunday night the wait was 2 hours or a call back in 3.5hrs! I called AA in the USA and they picked up immediately and fixed the issue. QF service is heading to new lows.
  11. Z

    MEL Dom. lounges refurb Completed October 2018

    QF Club lounges are so basic they are hardly of any value. Marginal at best. I call them the Iced VoVo lounges, because they provide cheap biscuits to go with drinks. The food overall is poor, the seating is getting very basic, more like McDonalds tables and chairs, hard unattractive plastic...
  12. Z

    Potential changes to QF awards - amount of points and cash needed, & number of award seats released

    QF have never done anything to benefit customers, we simply exist to contribute to executive bonuses.Self loading cargo, paying through the nose. This will make the FF program less attractive and even worse value. This is what happens when you have too much market power. QF are just like the...
  13. Z

    Help! I have over 2 million Qantas Points I can never seem to use!

    Yep, there is a problem with QF. In my experience they are the meanest and most expensive airline when it comes to FF points. The taxes they imose are nothing short of robbery. eg. If for example you can find a couple of J class tickets to the USA the taxes and charges are virtually a return...
  14. Z

    My QF flying days are numbered - due to poor QF CS

    My advice is dump QF, only fly with them as a last resort. They don't care about customers its all a one way street with them. Anyway the product is uncompetitive and overpriced. I dumped them years ago, never looked back, Asian carriers are great or even ME carriers.on the Pacific try AA, they...
  15. Z

    Another one bites the dust.

    Took the same decision a few years ago.....its liberating and there is lots of choice in the market. Pay for service, and get real service. EK, SQ, CX, QR are all great carrierswith much better product and at better value than QF. For domestic trips the QF network isstill the best but just buy...
  16. Z

    No Points/SC's earned for QF international

    Typical, the passenger pays for QF mistake............they have an attitude problem...............they don't understand service or customer good will. I've moved on from QF where ever possible. Too many bad experiences, fares too expensive..
  17. Z

    Qantas Call Centre

    QF don't care guys, they make heaps of money , pay big bonuses to management, peanuts to staff..........and treat pax as self loading cargo. Wake up, spend your money where you get value and service
  18. Z

    Is loyalty dead?

    Loyalty to one airline is absolutely dead, there is some marginal benefit in favouring one airline alliance. QF has absolutely killed loyalty in Australia, and were one of the first airlines in the world to aggressively move down the track. SC and very expensive FF rewards. Whats the point...
  19. Z

    QF-EK broken promises

    This so called alliance is a dud for me........I prefer/need to fly via Asia. The result is I have now experienced the fantastic service and product of Asian carriers. And anyway the EK product is far superior to QF anyway, if you fly via the ME why not just fly EK ? QF has lost me, old planes...
  20. Z

    Qantas Call Centre

    Yes, Platimum gets special treatment.......spend money, get attention.................I still prefer the freedom of flying other carriers with more destinations, more flights, newer aircraft and a better in air product. All at at better prices.
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