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I've been trying top book a flight MEL-LAX for the past 3 days and it keeps failing at the payment stage. I took a screenshot and sent an email, no response so I called the contact centre. They said I can't pay because the price is wrong and they can manually book it for an extra $300. If they...

I'm heading to Tokyo this weekend (MEL-HND) and need to transfer from domestic T1 to international T3 at Sydney, with about 90 minutes in between. I expect luggage to be checked through and know there is a bus transfer, but since that only runs every 30 minutes I'm wondering if it's viable to...

I'm planning a 11-day family trip to Japan at the end of the month with my wife and two adult kids (18 & 21). First time there, apart. from a very brief work trip to Tokyo 20 years ago. I've read the Hakkaido thread which has a lot of useful info. We fly into Haneda, have 3 days in Tokyo...

I have only done 2 flights in the past 2 years and I'm not quite lifetime gold, so my lounge membership has lapsed. I'll be heading to Tokyo with family in late June and have one lounge pass on my account. I'm curious to know if they always send an email invitation to purchase one before the...