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    Monumental Stuff up by Qantas

    Hi All, I'm needing some advice and moral support in dealing with a monumental stuff up by Qantas. It's a long story but I'll keep it as brief as possible (but will be venting a bit as well). - 18th Sept 2017 :l made a call to Qantas FF Customer Support to make an award booking...
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    Using a family member's points to redeem a flight for myself

    Hi All Am I able to use my daughter's AA points to redeem a flight for myself? I originally bought the points for my daughter but she is unable to use them and they are going to expire in March. Last year I donated 1,000 to charity to keep the account active but I'd like to actually...
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    Travel Service Fee

    I've searched the sight but not sure where to ask this question. Here's as good a place as any, I reckon. I've just been charged a $10 Travel Service Fee by AFF and I'm just wondering what it's actually for. Thanks in advance
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    Star Alliance Searches with KVS

    Hi I am used to doing OW searches with the KVS Tool but now that I am thinking of buying LMs and MileagePlus miles I am trying to do some Star Alliance searches. I already have ANA membership so that's fine. I will register with SQ and Miles&More but I'm not sure what AC AE is and I can't...
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    Where is the value in sharing/gifting miles?

    Hi All I want to transfer 49,000 miles from my daughters AA account to my AA account. She isn't going to be able to use them in the foreseeable future so they are better off in my account. I'm just wondering how it is even worth it when they charge US$627.50 for making the transfer...
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    RTW Redemption

    Hi All I am planning to go to Greece for a wedding at the end of May 2017 and need to be in Vancouver for a family reunion in the first 2 weeks of July. Not sure what I'm doing in the middle but plan to go somewhere in Europe for the month of June. I will be flying from Melbourne...
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    Does anyone know the JAL Region Code for Asia/Oceania

    Hi I'm trying to re-enter my details into the KVS tool and when registering on the JAL search it is asking for the region code for where I'm registering from which is Asia/Oceania. I can't find it anywhere. Anyone know where to find the code? Thanks in advance :-)
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    How can I save my Altitude points when I cancel my Card

    I have over 126,000 points on my Westpac Altitude Platinum Card. There is a possibility I will be cancelling that card in the next couple of months. I know that the points would have to be used within 90 days of cancelling the card but is there any other way of saving/transferring them...
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    Best way to book an AA reward flight out of Melbourne

    The last award flight I booked was through US Airways DM and I'm now wanting to book a J flight from MEL to anywhere in Stockholm (or close) in May 2016. When I was with US DM I'd check for flights using the KVS Tool then call the US number to book. Is the process much the same? Does...
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    Best Place to exchange currencies

    I know I have read something about this somewhere here but can't find it now... I usually get the currencies I need at Travelex at the airport as I'm leaving. I know this is probably not the best deal so has anyone got any better suggestions for exchanging money? I know the airline staff...
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    USDM phone number plus another question

    I can't get into Skype at the moment so can't find the number for USDM award bookings. Could someone please let me know what it is. Also, I am away from home and can't access my KVS tool. My bro-in-law needs a J flight early January (for his son's wedding) from DRW (via?) to HKT. Does...
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    Expert Flyer Free Trial Question

    I've just registered for the 5 day free trial of the Expert Flyer Premium Service. I've tried doing a search for award availability. However, in the drop down menu there are no Cathay and no British Airways options. Any reason why they aren't on the list? Other OW airlines are listed so why...
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