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Thanks, I did get what I was after from this thread. This type of things happens all of the time and it’ll probably not be worth pursuing. I thank you all for that, it has saved me a bunch of time and effort. On the other issues, my perspective was from a consumer affairs point of view, but...

Thank you for the explanation. I’m honestly surprised again though by the responses here. While I do appreciate them all and they’ve helped me understand the whole situation, I can’t help but feel they demonstrate a bit of conditioning, to put it politely. I guess they don’t call it a loyalty...

Thanks, I’m not sure what you mean by comped though sorry. I did think the message Congratulations Hugh, you’™ve retained Qantas Frequent Flyer Gold status was pretty specific!

Hi there. I’ve been a Gold FF for a few years, but last year I flew less and fully expected to be downgraded at the end of June. However, when I logged into qff on the 3rd of July I was presented with: Sweet! And there was nothing to suggest otherwise. I proceeded to book a domestic flight...