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I booked a flight on delta PER-SYD-LAX-DFW. It was as discounted as I could make it. My flights are mixed Virgin operator and Delta, the Fare basis for all the outbound flights is XLGWADWS and for the inbound flights XLGWADXS. Im Virgin Gold and specified this buying the ticket. My e-ticket...

Virgin told me I am not entitled to points after purchasing a Delta flight from LA to Mexico city, on an Aeromexico aircraft. Is this accurate? I thought I would get the points, I paid delta and have a delta ticket.

I want to go from Perth to Honolulu, stay in Hawaii, then onwards to Dallas, stay in Dallas, then return to Perth. The cheapest routing I've found in Mid-late july is $3000 utilising various airlines and one way tickets. Is this method of searching for one way flights the only real way for me to...

I booked a delta flight for next week flying lax to Mexico City. I'm gold velocity but can't work out if any lounge access is available and how this relates to my flight being codeshared on Aeromexico.

I was quoted something like 2 million points to fly from BNE to LAX in April, and the website showed all "Business saver" and "Premium saver" sold out. Is this normal? I have never used Virgin to book reward seats so is there a better way of getting a business seat on virgin?

Any idea when Singapore typically have economy class sales on? I missed the last one last month.

If I purchase a ticket through Air Canada and credit my miles to KF, do I still earn full miles even if the Air Canada codeshares one segment with QF (a non partner airline)?

I am flying to Penang this year, and doing a multi stop north american trip in March. I live in Perth. My qualifying period ends Dec 31. I will be 430 elite miles short of silver for 2015. How could I make up this tiny shortfall in the most efficient way possible??

I was told by singapore airlines call centre and their Philippines office that I cannot delete my (Dec 2 - Feb 14 - PER - MNL - PER ticket) MNL - SIN return segment. I am not going to be in Manila to board the flight, I will be in singapore, and obviously I must get home to Australia. Someone...

I spend at least 25 minutes per call whenever I call them. It is as though they are reading, very slowly, from a book. Their english is fine but their communication skills are pathetic. Today was a 41 minute call to change two tickets. I was also charged over $250 for both ticket changes a day...

I am purchasing seperately, via SG's website, tickets for my family and myself to the Philippines. I will be making three flights overlapping their stay, they will be making one return flight covering our entire trip period. The initial flight out I will be with them and want to ensure our...

I twice rented a car in Hawaii. First lot of 500 bonus points was credited, second lot is missing. This occured in April. I flew Virgin Australia 4.5 weeks ago from Perth to Melbourne return. No points credited to Krisflyer. Virgin confirm they had my Krisflyer number. Is it normal for...

I have U class return tickets to Sydney with partner and infant, then six hour layover in sydney, then economy flight to Honolulu with Hawaiian. Is there any chance of Qantas letting me in one of their lounges while I wait for the Hawaiian flight? Six hours is a bit excessive.