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Can someone help me out here in regards the Velocity website? I am looking for a statement as to when my status credits have previously expired ( I can see my current and future points) I have just had a trip from January credited to my account (!) and it should have taken my up over the 1000...

I am really, really sick of trying to get any kind of answer from Virgin on the new system. We all know that the website is a complete and utter disaster, and many of us have been waiting (in my case, more than a month now) for points / SC to appear online. My calls to Virgin have all been a...