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As per ExecutiveTraveller https://www.executivetraveller.com/news/qantas-london-heathrow-lounge-paid-access

I was able to snag award seats for SYD-LAX-SYD (return via BNE) over Xmas and returning in the new year in F on the way over and J on the return (booked via QF). The plan is to book separate internal flights on AA in J to NYC and back and the JFK-LAX flight I have my eye on arrives at 12:41pm...

We are flying on Fiji Airways LAX-NAN in business class in January which was booked as a QF classic award. I am QF Platinum so just wondering will I have access to the QF F lounge at TBIT? I recall from a few years ago that there was no lounge access for QF status members unless booked on a QF...

I have a CX redemption ticket flying QR for which I would like to change the date on the inbound journey by 1 day. CX shows the flights as available on their website (as does BA) however the call center insist that the flight is waitlisted. Does anyone know why this might be the case?

I've received a letter inviting me to "apply" for an increased credit limit. They've specifically mentioned my current limit and the new limit they are offering. If I log on and apply will they run an inquiry through Veda? It's a tad ambiguous because on one hand they are offering me a new...

I'm sure the download limits will differ between hotels but as far as I'm aware all Accor hotels in the pacific region will be participating in this new incentive.

I hired a car from Europcar Auckland Airport this week and was shocked to see an excessive charge on my credit card the following day. I rang them and requested an invoice and saw a damage liability fee of $300. I asked what this fee is for and they said that they found a front bent number plate...

Why are Emirates codeshare flights not available on the Qantas website for trans tasman flights?

Apart from the ability to earn a full refund as oppose to a Qantas credit with fully flexible, is there any other difference between them?

Anyone know how to redeem a gift voucher through the VA website? With the old system they had the option in the payment page but with the new system the only available options are credit card, travel bank and poli.

Does anyone know how long VA generally take to respond to complaints through their website? The site mentioned up to 21 days but said priority would be given to status members. (I'm a platinum member).

Just noticed the below on my account. No idea why I received them. I did send an email to Velocity complaining about the service I received on business class recently so perhaps it is compensation for that. Then again, it isn't much compensation. 07 Dec 12 07 Dec 12...

I've checked in for my upcoming flight on my mobile and been sent a link with my boardin pass. Do I still need to grab a paper boarding pass from the checkin desks or can I use my phone at the gate?

I thought I saw a thread a while back about someone receiving random status credits but I can't seem to find it. Just logged into my account and the latest activity is titled "Bonus Status Credits" of which I have received 50. The activity date is 4th October and the processed date is today...

Hi all, I've decided to travel to Europe next year and just want to know if anyone can offer any tips or advice for my trip. I'll start by giving a summary of my itinerary: 27th Feb - Sydney - Ho Chi Minh City - Jetstar 5th March - Ho Chi Minh City - London via Kiev - Aero Svit 8th March -...