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In recent news seems the ACCC is taking Virgin and Jetstar to the federal court over excessive credit card fees on bookings. My immediate reaction to this is "good" - they do charge too much especially on International Bookings - $33 I believe with Virgin per person. What do others think ?

Was looking at the latest VA site this morning - curious as to how the complientary lounge passes per 100 status points is progressing. I may be missing something but I can't see it listed on the site any longer. I was sure it was under the benefits marked as "coming soon". No longer there - or...

In the past UA have been very ordinary at best. I've had some interesting experiences, once exceptionally bad customer service (as in none or very poor) - probably 30% of flights seem to have some "technical issue" that has us holding on the ground for some period - weather delays and once even...