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Common sense, as they say, is not so common. I’d like to pay tribute to the VA CSMs who do take a bit of initiative toward their customer service patterns and go outside the box for the customer’s benefit, and I’d like to think that there would be some that would gauge the room temperature...

Yes, I imagine they think it is an abbreviation for Summer Time… 🤨🙄

ISTR if you call up, the agents can see the (potentially myriad) of searches/dummy bookings in your history… I always figured each search must save a shell booking which then times out later… so they would be able to see what you’re trying to achieve and replicate it for you.

Came here to post this also. Watch how quickly things will move on this one, for sure. And yes, wondered if their mobile numbers were released via the Qantas breach too.

I live in a cyclone region of Australia, so am aware of the impact of natural disasters each year when cyclone season rolls on. Was living near the San Andreas fault line a consideration at all when deciding on the move? I figure each year that passes when it’s not rumbling or shuddering is...

:sigh: None of the Flight Availability searches for QF or VA are working tonight. And none of my saved Seat Maps for VA flights are working. I can't find anywhere that they have notified an outage or maintenance window... really starting to question my previous blind persistence with this...

https://wise.com/en/help/articles/2978074 Jar = set money aside

Sorry if this adds confusion but isn’t there three levels? Your aud account/baalnce, foreign currency buckets and the Jars that you can move from foreign currency buckets into a further protected Jar…? That’s been my interpretation from the various discussions. Based on this understanding, I...

"Velocity Status beyond 2025" versus start a new thread on other topics...?

Which locations are you getting Beyond lounge access? Are they taking you there or are you using the entry kiosk to scan in at the "hidden" door?

I made a recent change to a DSC booking and the DSCs still posted. If you cancel to travel bank, you lose the PNR, so possibly best to change the flight dates rather than cancel…? But i guess that limits to same routing

I used to get an Australian call centre when I called... maybe it was before COVID. But definitely noticed the accents of international call centres in the last couple years. They still were able to achieve what I needed, so wasn't unhappy.

I shared my experience as Pilot P+ on recent flights over in Thai thread… Post in thread 'Two month trial of Platinum Plus' Two month trial of Platinum Plus

And return flight BNE-CNS Curry with optional chicken And my wife’s Beef macaroni cheese. Note the CSM had added snacks and chocolate in the side dish. I asked later, and that was her own initiative, which was appreciated. ( Though note that the flight down also had the chocolate added.) I...

CNS-BNE recently Teriyaki Chicken.

I've been meaning to report back on our recent trip, which was first time for me with the new upgraded status. VIP was printed on my boarding pass. I had used my (previously-earnt) Platinum Partner bonus to upgrade my wife's status back to Platinum from Gold. We were travelling CNS-BNE-CNS in...

Melbourne (and Victoria) are a bit left-leaning, aren’t they 😆

“We asked our customers and they told us they wanted our offering to be simpler and fairer…”. It’s like dejavu and I call 🐂💩

Ok, let’s imagine you’re the person signing off on the design and you have to consider if 180 people are potentially going to die or not in an emergency… how quick will you sign that document?

And wasn’t the Qantas divider previously a full curtain anyway on the B737s, so I also don’t quite understand the ins & outs of the approval process and potential delays that are being reported.