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Have to agree, my past two visits have been pretty good too - reasonably calm, a decent selection of food and drinks, and there's at least good natural light. The bathrooms and shower need a bit of a refresh, but it's acceptable as is.

A waiver just for changing, not for refunding it seems... I recommended to a friend to fly EY MNL-AUH-LIS. AUH-LIS has now switched over to HiFly from a previously planned EY 787-10, and it'll be an absolute disaster if MNL-AUH swapped over to Wamos. Not putting out a waiver for refunds is...

Used a previous iteration of this benefit last year and the process was pretty smooth. They used to have a whole spectrum of hotels that they allocated people to, but it seems more often than not the only choice is their self-run Southern Airlines Pearl Hotel now. The hotel doesn't get universal...

Hijacking this thread a little so apologies if it really isn't the right place, but does anyone have any experience with crediting these VA flights to QRPC, when the flight is booked on the QR codeshare? Normal QR flights have their avios and Qcredits added into your QRPC account before takeoff...

A question for those who are with HSBC US - how have you been avoiding the monthly fee? Are you depositing 5K per month? Or is the fee more of a threat than an actual practice? I had a HSBC US premier account for a while a couple of years ago and don't remember the conditions being as tightly...

Checking the onewolrd lounge finder today, I saw that there is apparently now a second Marhaba lounge, located in the satellite extension area. Does anyone have any experience with it? The OG Marhaba lounge is not the best (food is improving a little, but that's from a very low base IMO), so I'm...

It was available for a limited time. Never liked luxury escapes so didn't bother, but now sort of regretting it - prices can be good if you stack them with discounted gift cards

36 AUD is correct and you can also see this in the terms of each restaurant when you view the relevant listing in the app

Ah thank you! I did choose year to date, but didn't click on "view", so it must have been showing the default view. Citi didn't have anything as detailed and intuitive, but from memory did have a line by line breakdown of sorts of the earn, on one of the pages on the rewards site. It was...

I finally had a chance to review my account and I think the points are accounted for - would be fantastic if someone can cross check with their own account to confirm though! Points earned up to 24 Nov: show up in your "Opening Balance" Points earned on transactions settled from 24 Nov to 30...

Adding my experience: Hotel: InterContinental Melbourne When: December 20-21 Status: Platinum Rate: 56K points redemption Booked: King Premium Club Lounge Access Received: King Premium Club Lounge Access Amenity Offered: Drinks or 600 points. A little disappointing not to receive an upgrade as...

That's exactly the situation I found myself in this year - I got the IHG premier card with 5 free nights, and the free night vouchers themselves were very valuable 60K vouchers (vs the 40K voucher that is issued with the card annually). Only problem is my travels this year brought me to places...

There's a specific card called "MyCard Rewards" - that's the card that's losing insurance benefits, no? My understanding is that there were always two levels of insurance coverage, and effectively the cards with the lower level of cover are getting that coverage devalued away completely, but...

My understanding is the same - so long as invoice name is correct and the actual refund is paid into an account or card in the name of the traveller, then you're fine - but I personally think it also comes down to the mood of the officer on the day. Be extra polite, have all your docs in order...

Got an invitation to sign up to FoundersCard for a free 12 month trial after a booking with Expedia, and it looks like a generic promo code, so I thought I'd share with the community here in case anyone else is interested in trying it out: FoundersCard From some basic research, it appears that...

Try requesting the transit hotel on the website - it's buggy, but does ultimately work. If you can get a confirmation, you should be good to go. Note that if travelling alone in economy, your room is subject to sharing with a stranger unless you pay a supplement. The hotel itself is quite nice...

That portal is horrendous and hasn't worked properly in a long time. I had to call to check availability + get it ticketed. This along with the limited number of routes you can redeem for significantly reduces the value of the amex velocity plat in my opinion.

Final outcome: stuck :( The application expires after a month so it was time for me to call in. Neither the fraud line nor the general service line could provide much information, but the latter did provide me with an "applications" number to call - the lady who picked up there couldn't see the...

I've been patiently waiting to see if the doc review passes without intervention, as success rates from calling seem to be next to zero - so far that strategy is not working! The review is still "in progress"... I'll give it a few more days before running the gauntlet with the call centre.

It's a painful process - it took me months of submitting and resubmitting requests/follow ups and even then, only three of the four legs on CZ were ever credited. I think DL still has people manning their social media accounts - you might have better luck reaching out to them and asking for help...