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I am sure all call centers everywhere have a special code message for their service stating "we are encountering unexpectedly high call volumes at the moment". Try phoning the council, hospital, banks, any govt dept, any garden or home improvement shop on the weekend, etc. And it is always...

From 11.59pm on Sunday night, quarantine-free travel will resume with South Australia, the Australian Capital Territory, Tasmania and Victoria. This decision was made “in principle” based on the current Covid-19 situations in those particular states. The travel pause will continue with New...

Testing people before flights is problematic. There was anecdotal evidence that several people came into NZ with a negative lab report while being symptomatic for covid and then testing positive here. Three possible explanations were that they were tested in an accredited lab and had a false...

It would be embarrassing if they had visited any ladies of negotiable charm during the weekend

As a rule of thumb for Australians Any medical event requiring hospitalisation is free including Emergency dept Any accident is covered for hospitalistaion and some recovery. But not repatriation. see ACC page...

but the music is so soothing

Thanks for update. Hope old service does come back. Current QF website says for international J had me worried Business services You'll be offered a hot meal and a complimentary bottle of water.

What is the trans tasman A330 J experience like now? Is the in flight entertainment, meal and bar service back? Not expecting Krug

I called platinum line twice yesterday ( Sunday lunchtime and evening)) for help with multi city booking. Took 40min both times to get through. But once they answered, the help was friendly and they seemed to take the time to personalise the call.

I have a memory of distant past where we could spend 4 hours in transit doing lounge hops, just because we could. Transit doesn’t have the same appeal at the moment

BNE, It wouldnt be my first choice to do a long haul and then have 5 hours in an airport with no lounge or shops. What was open and how did you survive?

What could you do for 5 hrs in the airport? Anything open for transit dirty passengers?

Is there any transit traffic through international airports? If there is, are passengers allowed into lounges and how would they be separated? Or are transit passengers kept completely away from all lounges and transtasman pax?

Vaccine rollout is underway in many countries. Australia and NZ have plans to vaccinate a large % of the population by the end of 2021. International travel is just around the corner. The QF F lounges in MEL and SYD must be stocking up on champers. My question is, what will the governments...

There has also been a lack of ability from the district health team. From original case there were many contacts from school and huge numbers of people linked to this have been self isolated and tested. But there have been individuals and families have not self isolated and continued to go to...

Auckland back into level 3 lockdown & test on NZ in level 2. Interesting media presentation, we get the feeling not all information being released just yet. Hopefully 3 days will sort us out again

I have used the SYD and MEL customer service desks countless times. When your flight from SIN has been delayed, you arrive feeling tired and you have missed your connection ( domestic or International) it was never a big problem because we were directed to the service desk who had friendly...

Wow, Events are still changing faster than regulations. If you are an Australian citizen or a permanent resident you cannot leave Australia due to COVID-19 restrictions unless you have an exemption. I just read through these. New Zealand safe travel zone | COVID-19 and the border Exemptions...

I have just looked at the NZ ministry website. it seems a that kiwis returning home and staying for more than 90 days are exempt from quarantine fees, unless they left after Aug 2020. For non New Zealanders there seems to be no charge if NZ was your normal residence and you left NZ before March...

Does anyone have any info of pax numbers? I expect numbers would drop after the initial rush to reunite families, having a few Euro tourists move on to Aus on the world tour and a handful of businesses sending a rep over. Who else is travelling trans Tasman? And is anyone on the Syd-Akl flights?