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I have been trying to log into Qantas for hours to search for award seats. Anyone else having problems ?

The sad thing with all this it should not matter whether the Qantas call centre person is based in Hobart, Cape Town, Manilla or Timbuktu. They all work for Qantas whether on staff or contract or via a third party provider. Training and skill set should all be the same……

Hi I am not really following this nor do I have my own business hence I do not have an ABN. From what I can gather is there a different points earn rate for a point to point paid fare for a business trip as opposed to leisure trip ? Is the fare also different ? What about award seat bookings ...

I have resorted to live chat and in addition to bank statement they want photo of my license. Should I be concerned ?

Hi , I have done my 10 trades for the 10,000 points and now wish to withdraw the remaining funds but get this message: No withdrawal account available. To add a bank account please make a deposit (excluding BPAY) from a bank account in the same name as your Superhero account. My initial...

yes check your 'manage my booking'. I had an email today of cancellation (for a different flight) with no mention of an alternative. However when I checked my booking on line there was an alternative waiting for me to accept or reject.

Hi my family and I were flying BME-MEL direct on 30 September. This date happens to coincide with the tail end of Victorian school holidays so I would assume there was healthy demand. Flight has been cancelled and now we are flying via PERTH. There now only seems to be 2 direct flights per week...

Hi I have minimal experience with stock market terminology although there was a similar offer a few years ago with Qantas points which I managed to navigate. So my question : does 10 trades mean 10 shares ? Do I have to buy and sell prior to 30 September for the points benefit? Can I buy now...

Hi has anyone rented through Turo whether in the USA or elsewhere? Car rental prices are crazy in the USA at the moment and I need a car for days 18 ex Los Angeles. The prices and car choices on Turo are very tempting. I would only rent from an experienced host who upon reading their reviews do...

my experience with a back up booking on same departure date has been mixed: no issues or could not complete the booking had to call or booking confirmed but got follow up email to contact Qantas. I had one agent say there is a risk of auto cancel yet another agent said I could keep 2 bookings...

the flight can be whenever, you just need to book before end of September to benefit

While I agree March 2023 is a long way out, myself and others also thought travelling in 2022 was a long way out when we booked flights via Japan in 2021. It all fell to pieces due to Japan not opening up . The Japanese xenophobic attitude to foreigners in the current covid environment is still...

Also depending on which call centre you get they won't understand what you wrote

yes I have a default discount code with my profile but I enter the same code manually without logging in to get an even cheaper rate depending on location compared to logging in. I have also found that if I add my profile to an existing booking in which I did not log in in the first place it...

On two recent Avis bookings, Broome and Launceston , if I logged into my Avis preferred account to search for a car the price was more than double compared to not logging in ! The same higher rate also applied via booking through the Qantas website. Is this always the case ? I also recently...

I am not really sure where to post this. I have been away for 3.5 weeks and have started catching up on the various threads. I am gobsmacked to read all the recent terrible experiences such as seats cancelled by mistake, stranded passengers and other stressful situations. Time prevents me from...

Hi all. I am missing something here ? Seat selection can be made for each booking online can it not ? I have had my family of four on the same flight each with a separate booking on a number of occasions and I seat us together one by one.

So what's the bad rap with LAX? No doubt others have been through many more times than me. I have found that bag collection and clearing immigration/customs is no worse or better than many airports around the world. My experience with check in and departing LAX was however a mess irrespective of...

No.....whenever I speak to Manilla it is always frequent flyer services......never direct reservation help. They are very helpful within their sphere of what I perceive to be their responsibility. They do however shortcut matters for you when a reservation/ticketing matter needs attention,

I had excellent service last night from a lady in Cape Town named Kauthar with the added bonus of the call answered within a few minutes. Once my request was dealt with I entered into chat mode and started with……” Cape Town call centre has been getting a bit of a hammering lately “. She did not...