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  1. GrahamBRI

    Will you still earn/retain Velocity status beyond 2025?

    Yes. it makes sense to an airline focused 100% on revenue/profit......... it does not make sense (to me) for an airline focused on loyalty/customer service!!! these are the things that establish your brand, create trust and a long-term relationship with your customer........ which will...
  2. GrahamBRI

    Pax putting phone on speaker mode throughout flight and ignoring crew requests

    Request that the starlink/inflight wifi/cell service, be turned off, so you can go to sleep.
  3. GrahamBRI

    Amex "I'm going to cancel my card" - bonus points given thread.

    That one is a "Credit Card" - so no using I want to cancel type words......
  4. GrahamBRI

    Amex "I'm going to cancel my card" - bonus points given thread.

    Yes. National Consumer Credit Protection Act 2009, Section 133BV - "The licensee who is the credit provider under the credit card contract must not suggest that the consumer remain in the credit card contract" AND " The licensee who is the credit provider under the credit card contract must...
  5. GrahamBRI

    Credit Card Offers Amex Platinum Card Benefits, Offers & Discussion

    Have a read of this thread https://www.australianfrequentflyer.com.au/community/threads/flight-availability-loadings-upgrade-probability-help-desk.25311/
  6. GrahamBRI

    Credit Card Offers Amex Platinum Card Benefits, Offers & Discussion

    Welcome to AFF. Your first credit card adventure, sounds like a challenge....... - Points crediting in 5 weeks - risky - you need to apply, be successful, get the card, spend on the card and get your end of month statement, before you get the points. You will then need to transfer these points...
  7. GrahamBRI

    Ethics of status runs

    I believe that is the argument being put forward - That the status run contingent is not big enough (on any single fight) to trigger the need for extra flights, all they are doing is improving the load factors on a small contingent of existing flights. Fully appreciate the reverse argument as...
  8. GrahamBRI

    Ethics of status runs

    100% agree. For some of us, flying is a recreational activity - yes, we actually enjoy the activity of flying and sometimes more than the destination. Status runs allow you to participate in your recreational activity and make your next flights even more enjoyable (with the status it brings)...
  9. GrahamBRI

    Help me get to Canada...

    Assuming you take the SYD to SFO option; how about OAK to SEA, on Alaska Airlines? On the 22nd Dec, there is QF reward availability for four people (14K each)...... and if your ultimate destination is actually Kelowna, you can get there from OAK via SEA with QF reward availability...... but...
  10. GrahamBRI

    Skytrans to Operate Q400s for QantasLink

    Yep, understood that. Just using "Dash 8" in the broad sense - Should have said "Dash 8 (200 series)" which is how they are referred to by Qantas...... they all feel the same to me when I am squished inside......
  11. GrahamBRI

    Skytrans to Operate Q400s for QantasLink

    Look like they are just using the Dash 8 that is being transferred to Skytrans for the Lord Howe flights...... so looks like an extension to what has been announced https://www.qantasnewsroom.com.au/media-releases/lord-howe-island-flights/
  12. GrahamBRI

    Cancelled flights & waivers due to Cyclone Alfred

    JQ53 is showing as cancelled on the BNE Airport Flight Board........
  13. GrahamBRI

    Airline advertised free on-board meals but won't provide them

    This stuff annoys me......... so I looked through all the avenues of dispute I could find for you Matt....... and found an even harder dead end..... SATA-Internacional Azores Airlines GENERAL CONDITIONS FOR PASSENGER AND BAGGAGE CARRIAGE 14.4 Onboard service The Carrier may have a meal and...
  14. GrahamBRI

    Cancelled flights & waivers due to Cyclone Alfred

    Looks like Virgin has a very different recovery strategy than Qantas....... from what I can see Virgin has pulled the selling of new seats on all flights in and out of Brisbane until Thursday 13th......
  15. GrahamBRI

    Escape Lounge at Cairns Airport International Terminal

    Looks like the or Reef Lounge at Cairns International Terminal has finally reopened as a pay per use lounge, under the Escape Lounges banner. It was reopened for Singapore Air premium customers, but not much else has been said about it since...... but now some more details...
  16. GrahamBRI

    Credit Card Offers Bankwest Qantas World: 100,000 bonus Qantas Points (min. spend $35K)

    Not often do I read something in a PDS that is a positive clause, but the Bankwest Qantas World has at least one: Complimentary Overseas Travel Insurance There is no cost for this cover and no requirement to spend a certain amount on prepaid travel costs by charging those costs to your eligible...
  17. GrahamBRI

    Jetstar cancellation and automatic refund voucher issued

    Yes, but if not provided (eg. due to dodgy links, failure to communicate options etc) they have not met this. As the info provided by OP is limited in this regard, I am sitting on the OP's defence council, and putting forward an argument from that perspective. Achnokwelde it is quite possible...
  18. GrahamBRI

    Jetstar cancellation and automatic refund voucher issued

    I have not been in this situation with Jetstar, so I can't claim success or failure with them. I have had very similar situation with another airline and I was successful. I formally rejected the credit that was offered and provided that rejection to the credit card company. How my case was...
  19. GrahamBRI

    Jetstar cancellation and automatic refund voucher issued

    OP advised that alternative (links) did not work. Agree, OP advised they attempted to resolve via links and phone call.
  20. GrahamBRI

    Jetstar cancellation and automatic refund voucher issued

    Acknowledge the Jetstar T+C's, but these do not override consumer law or the contract you have with your credit card provider. Agree, no point arguing with Jetstar they will sit with the way they have written their T+C's to avoid any commercial impact. I still think you have a case to dispute...
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