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Yup, realise that's what is being done now.

That has not been my experience. Always received a sealed cup of water.

Seems ridiculous that on the one hand they cut back on every cost they can, blaming covid precautionary measures as the reason and yet on the other hand go from serving sealed water to pouring into an open cup (presumably to save a few cents per pax) Exactly what is their contrived covid...

Citibank surprisingly came good for me. I wasn't holding out much hope but got some checks in the mail this week from a virgin high flyer card that had subsequently been cancelled. Put in the claims for the flights over the phone and got not joy, so did a manual claim and posted the forms a few...

Good idea. Hopefully it's possible. I was thinking June next year things would be getting back on track for international travels, but it's looking less and less likely.

According to the latest email from virgin it doesn't look like they are flying to Darwin at all, even from Brisbane or Sydney.

Yay finally in the club! "Welcome to Platinum membership tier. It is our pleasure to welcome you to the much coveted Platinum membership tier with Privilege Club." Now the challenge remains to try and actually make use of it!

Any word on the executive lounges opening back up in Australia. Not sure if there is a place for updates on things like this?

Emailed them and got this response today: "Thanks for your email requesting tier status match. We are currently reviewing your request. Upon approval, you will receive a welcome email to your registered email address as a Platinum member. If for any reason your tier status match is declined...

The way virgin have handled this is appalling. They decided months before they even went into administration to screw over their customers for every $ they could.

Not nearly as bad as your story but I have $2100 in travel bank which I don't know if will ever be of any value to me. Tried for a chargeback but didn't get it. I did get a chargeback for another booking but who knows if virgin will claw that back. I've since closed the credit card so for all I...

Anyone else still waiting? Is there an email address to enquire about the status? I've had no joy from using the "contact us" form on their site/app

Yeah I was struggling the last few days, just keeps refreshing the login page each time. I installed the app just now and it seems to be working for me at least.

anyone else experiencing issues with logging in on the qatar website?

Yup me too. Actually prefer that they take their sweet time as long as it comes through, as June 2021 would be an ideal travel time for me :)

I applied on 20th, still not upgraded. Did receive an email though today saying it would be processed within the next 10 days

I got my sydney to cairns flights changed to the end of july hoping that by then maybe can eek out some semblance of a little getaway. Now it looks like QLD premier has decided to dig her feet in and keep the border closed until september. What's the chances of getting the flight dates changed...

Applied on Wednesday 20th and haven't heard anything back as yet

Sent my application yesterday. I just sent screenshots of my last 2 months activity and a photo of my physical card. Have emailed velocity for proper statements in anticipation of Qatar being fussy about it. Anyone know if you can bring a guest (travelling partner) with you to the Qantas...

Well it was the virgin high flyer card. Unsure if that has any bearing on the matter?