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As a further aside had exactly the same experience recently - baggage included on WestJet flights in many separate screen locations EXCEPT on our eTickets! But was aware of the anomaly beforehand so went in with my eyes open. Has anyone challenged Qantas/WestJet to honour what the booking...

Well, believe it or not, I managed to get around 6 of the 10 flights in my recent OWA booked and ticketed via the Twitter channel - but I might just have been very lucky. One thing they do understand is the short timeframes for ticketing for flights on MH, QR and others and have always managed...

My experience exactly

Highly recommend next time you need to contact the call centre you try their Twitter/X channel first. Responses can take a while but in my experience they're very competent and able to get things done with minimal fuss. (I have a strong suspicion the Twitter/X channel is handled by HBA staff)

Just to avoid taking an extra checked bag - but I think it's the "safest" option

Odd question - looking to take some kitchenware (2 saucepans and a frying pan) on a flight to Cairns to replenish a holiday apartment. Wondering if these would be allowed in carry on luggage? Of course they aren't specifically identified as disallowed on the Qantas website but might be...

Was just going make the same comment- it’s not as if Qantas will verify you teacher’s name against some database. Why not use “Qantas” as your answer for all questions?

Recently completed our OWA - all in J - which included a stopover in LIM. Flew in with Iberia and out with AA. When we fronted at the Sumaq Lounge prior to departure - which is listed on the OneWorld website as the relevant lounge - we were turned away because "the contract with American...

Back when things were getting back to normal after COVID we managed to score a couple of these seats on a domestic flight from Melbourne to Cairns. And all we had to pay over our economy fare was the extra leg room supplement. Bargain! Of course none of the soft offerings were included.

Try Manage My Booking on rj.com

Suggest you edit the thread title - it's too good to be true.

Recently back from USA and encountered these machines a few times. Made a it of a blunder when I was presented with buttons on the screen for 18%, 20% and 22% as well as a Custom button. Deciding 10% was more appropriate I selected Custom and typed in 10 then OK. Only later when I looked at...

Have a look at Manage My Booking on rj.com

I'd try Twitter - waiting time is a bit of a lottery and can rival the call centre but the team seem to at least know what they're doing.

Try the Qantas Twitter channel - can take several hours to get an initial response but in my experience they are competent

Why bother? You can always transfer points from her account to yours

Couple of data points - got 2 separate emails this morning from Qantas (actually middle of the night) advising minor time changes for flights on 2 separate Award bookings - one a OWA with a QR flight! Logged in and accepted both changes - new etickets received within 20 minutes for each! Maybe...

Until I read of your travails I thought I'd had a rough time! Don't they take name details from your FF profile?

I haven't encountered Cape Town anywhere near as often as Suva so can't really comment on them. Regarding bailing out early, I'm always diplomatic about leaving the call early - usually simply saying I've changed my mind and thanking them for their time - because they do have your QFF number and...

Direct message me your QFF number and surname and I'll transfer it - click on the purple A next to my post to start a direct message