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What a complicated mess. Like ATM withdrawals in the EU, they can charge different fees depending on the type of card you have, and foreign-issued cards usually get charged fees while an EU-issued card will get a fee-free withdrawal. At least the EU & UK's surcharge ban is simple and our...

Unfortunately I was finding it a bit hard to read everything in the new style and font, but thankfully someone much more helpful directed me to the instructions and I'm now back on Classic Style.

How do I change it back please?

According to ChatGPT - I laughed at the "consumer friendly" part!

I'm not so sure. My BA Amex earns at a higher rate than my Qantas one did, and it earns Avios which are worth more to me than QFF points.

So removing surcharges in Australia causes our banks to throw a tantrum and threaten to entirely dismantle rewards programs and remove Apple Pay! Maybe the blindsided Aussie bankers should open their eyes to the rest of the world. Surcharges barely exist outside of Australia & NZ, and banks in...

Cashback debit cards are fairly common in the UK, but the really big thing here is bank switching offers. Banks will pay a sign up bonus equivalent to $300-$400 if you switch your account to them using a service that closes your old account and redirects your old account number and any direct...

Card surcharges have been illegal in the UK and Europe since 2018, and there's still plenty of cards with points bonuses and cashback offers.

The media chase clicks and ratings, so for whatever reason they must think there’s not much interest in sticking with the story.

Unfortunately it could happen to anyone anywhere. Obviously the Australian media isn’t reporting on the others, but the same group that breached Qantas also recently got into M&S, Harrods and Co-Op in the UK, then WestJet and Hawaiian Airlines, and several insurance companies in the US. They...

For someone with the name “lovestotravel”, your comment makes it sound like you never have.

Through clever marketing the telcos have managed to convince most people into thinking they need huge amounts of data, and have somehow made people willing to pay extra for data they won’t need to use.

The most unfortunate part is that the companies that arguably do the right thing by telling their customers and continuing to communicate are the ones that get the most outrage and anger directed at them. Companies that keep it generic and only post a brief notice on their website (rather than...

The $5 daily roaming is only a reasonable deal for people who spend very short time overseas, or maybe if you need to use a very large amount of data each day. Amaysim’s roaming packs are far better value. If they changed to the daily charge I would change providers. It’s the reason I left Optus.

I’m another one where they seemed to get almost everything: Address Name Email address Qantas Frequent Flyer number Tier Points balance Status Credits Date of birth Phone number Very disappointing, especially things like Address, DoB and phone number which are impossible or difficult to...

I just found mine in the spam folder from [email protected]

Similar breaches by the same hackers had already happened in the UK and US, targeting loyalty schemes and getting in through outsourced call centres. Some UK retailers were hit so badly that their systems have been offline for weeks and they certainly haven’t been able to notify customers...

BA have the same policy officially (due to their lounges having self service alcohol at all hours of the day) but the agents generally don’t check ID and nothing on the system flags their age, so there are reports of 15-17 year olds getting in if they look at least as mature or immature as an 18...

I think it’s interesting to compare, I know we are scrutinising the Qantas response to this (and rightly so) but at least Qantas have put out more details than the affected US airlines.

I just got that too 😭 I’ve emailed and called in the last few years about missing partner airline SC/points claims.