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I'm watching this. Booked PER-HKG-LHR on CX in August in J. Booked it on Friday. Points deducted, taxes charged. I have a confirmation number and an 081 ticket number, but it's showing in the QF app as "Waitlisted". Confirmation number not working on CX. Have emailed...

After a terrible experience with QF Wine last year (massive delivery delay that wouldn't arrive in time for Xmas - ended up getting a refund), I decided to give them another try, owing to this promo. Ended up buying a dozen Pommery Brut for $646 (Points Club Plus discount and $50 voucher), and...

In my experience, the Airline Consumer Advocate is a toothless tiger. They did absolutely nothing for me when I made a complaint - they just redirected me back to the airline for which I was having difficulities with.

So I saw on the Australian Aviation Thread on Airliners.Net that there is currently a petition with the Parliament of Australia, to introduce passenger safegaurds/protections similar to EU-261. Given it's a petition with the Federal Government (and not a Change.Org style action), I've signed...

No idea - but how did you notice the updated date at the top? Reminds me of this story; https://www.washingtonpost.com/lifestyle/2019/03/07/how-this-woman-won-by-reading-fine-print-her-insurance-contract/

I agree 100% with everything in your post. Kick off a campaign, promote it, get the general public onboard - and ask them to start lobbying their elected pollies! How do we start?

If you booked with a credit card, ititiate a charge back/disputed transaction.

Wow. This is good to know. I was told by an Online Chat Rep that it wasn't possible to add packages on the QF plan.

This is absolutely outrageous. I'm lost for words.

Perhaps this was a reference to CBA rewards? If so, I received an offer for a $10 cashback for a $100 Coles spend, on my CBA Visa debit card.

Wow. Just wow. You may not have a wife/girlfriend, but do you have sisters? Female friends? I don't know if the response would have been the same at other airports - it hasn't happened there, and I'm not going to concern myself with this hyperthetical. If it does happen elsewhere (god...

This. They (QR) may have a world leading product, but the State corruption and human rights abuses are a massive concern. What about EY and EK you say? Well, I've never felt unsafe transitting through AUH or DXB - I'm not sure the same could be said for the 13 Australian women who were...

I'd make contact with them, asking for a refund (making note of the contact). No resolution? I'd then initiate a charge back (the Economy X seat fee component) with my credit card vendor. Easiest (and most effective) course of action, that you're entitled to take.

A lack of waitstaff (an issue facing quite a lot of South West hospitality vendors then/now), and really disappointing food. Went for dinner, and also had breakfast there (we were staying at Smiths Beach Resort - which we loved). I'm often easily pleased with anything put in front of me at...

Did Lamonts Smiths Beach 12 months ago - was very disappointed.

I read it, and thought it hit the nail on the head. Great column piece. After working in a big organisation with very poor leadership and culture - the fact that someone is calling this out (and not turning a blind eye) is refreshing. I mean honestly, who would want to have a meeting with...

Departed 78 mins late, but will only arrive 30 mins late (at the moment).

I'd lodge a complaint with AFCA (and have done so in the past when banks haven't honoured their promotions). Normally sorted very quickly, and the financial institution also gets hit with a complaint fee from AFCA.

Just called to cancel my Amex Qantas Ultimate, as the $450 annual fee was charged yesterday. Straight up asked if I was eligible for any retention offers - was told I would need to go through the cancellation process to see if anything was offered by the system - there were no guarantees. I...

I just finished the doco. Wow indeed. Whilst watching it I actively tried to remind myself there are two sides to a story - but sheesh. It seems like Boeing still don't get it - and there's been zero change to the culture. Zero remorse, zero contrition. I'd have serious concerns hopping on...