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    For the IT gurus [Network routing issue to AFF]

    Trust me, it's not a DNS issue, an NBN issue, a firewall issue, or an Antivirus issue. Unless you want to have Aussie Broadband assign you a new IP, we all just have to wait for them to sort it out. To save more posts suggesting these as issues: DNS - I can ping from one Linux machines on one...
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    For the IT gurus [Network routing issue to AFF]

    I notice it's now routing via telstra and comcast, but it looks like it's still not working. Perhaps it's being actively worked on though. What we can't see, and which is probably the issue, is the routing in the reverse direction. I could pass along a couple of relevant IPs to do a traceroute...
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    For the IT gurus [Network routing issue to AFF]

    The issue is that packets aren't making it from the ISP to the AFF server and back. I've checked from two connections and the name resolves to the same IP on both but this IP is only reachable from one. My guess is there's something funny going on with this IP range of the ISP's routing...
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    For the IT gurus [Network routing issue to AFF]

    I have the same issue, and am with the same ISP. Interestingly from another service on the same ISP in the same state it works ok, so I suspect it's a particular IP range whose routing isn't working. I'm going to raise a support ticket with ABB.
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    QF trialling two-factor authentication for QFF accounts

    If you're referring to the 0 that shouldn't be there, I just tried on my account, it had the additional 0 there, but I got the SMS straight away. So that's not necessarily the issue.
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    Monumental Stuff up by Qantas

    Of course if Qantas said they would email the e-ticket within 30 minutes, and didn't, then whose fault is that? Sounds like Qantas didn't hold up their end of the bargain, even if it should have rang alarm bells for the OP if read carefully.
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    Qantas site a mess

    I've been waiting on a claim from an I2 from flight from September. The last time I rang them up to hassle them they said they can see the claim in the system and I just need to wait (that was after about 3 months). It's been over 6 months... guess I should call again.
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    Qantas site a mess

    That's the credit for it at the top of the screenshot isn't it? I had the same thing happen - no sign of my points after 4 days, put in a claim, 2 days later I got the credit and the error you got. It's a bit strange, but at least I got the credit. The error's date is the date I put the points...
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    Qantas site a mess

    So here's a thought.... SC seem to now frequently post before a flight has left the gate, and in one case I've seen them post before boarding has started. So...what happens if you check-in but don't actually board the flight?
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    Row 4 - 737

    How long before the flight did you do this, and did it indeed stick all the way through to getting a boarding pass? In my experience it's possible to select the seats on the MH site, but not pay. The seats will be allocated to you, but after a few days they disappear. It would be great if...
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    Losing QFF points and calling in the media

    As a consumer, is that my concern?
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    Qantas site a mess

    I'm guessing the "quirk" is that your card hasn't been charged? When it gets ticketed, it will be. Best to get it sorted now, rather than when you're at the airport. You also won't be able to check-in online unless it's ticketed.
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    Qantas site a mess

    I flew from Melbourne on Friday night, on what became a heavily delayed flight. No sign of points during the weekend, then was sitting in the lounge last night waiting to return, and noticed points and status credits had appeared. Got home and looked again, and noticed it was the flight home...
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    Losing QFF points and calling in the media

    Oh, I didn't realise they'd changed that. In that case, I take back what I said. It seems like end of story on this whole expiring points issue. Those are the rules, and if Qantas are making sure everyone knows when they're due to expire, I can't see what the issue is. Does anyone have an...
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    Losing QFF points and calling in the media

    Without really wanting to comment on particular circumstances, it does seem that it wouldn't be hard for Qantas to send out at email, with an appropriate subject line, warning people that their points are due to expire in some number of months. The fact that they instead bury this detail in what...
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    A new "high" on QF First [Denied sparkling water before departure from LAX]

    I note from a previous post that you had this same experience on an Emirates flight. It seems remarkable to have experienced this on both Qantas and Emirates. Are you sure this was a Qantas flight?
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    Double Status Credits (book by 5/2/18, fly 12/2/18 to 20/1/19)

    I wonder - did this only appear after the system update overnight? I have a bunch of spurious transactions showing in my account, but they haven't affected the total shown. Could this just be related to that?
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    Qantas site a mess

    I've logged in, and it all looks mostly the same. However I notice the messages for points activity from flights has changed. For example, it now says: QF 0479 E 22-APR-18 SYD/MEL Notice there's no mention of the class, and the format has changed a little. There also seem to be some spurious...
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    QC Complementary Lounge Passes [QF*EK]

    From the subject of this thread I assume we're talking about Qantas Club Passes, not a membership, in which case there's no access to the lounge in Dubai, as it must be a Qantas operated lounge. But access is available in Perth. If your daughter had a QC membership, she would have access in Dubai.
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    Qantas’ 787s [range discussion]

    In fact HEL-LHR will earn 60SC, so the total ends up the same (albeit with one extra stop). This is more a happy coincidence than anything else, however..
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