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There must be many hours of meeting between the legal teams of IASC/VA/the Department and research on their own with one party trying to convince the other. VA was also likely offered the chance to amend its application to operate from an international terminal but decided against it.

Ah so you took the bait. The agent that initially took my call tried to palm me off by saying “it’s 45 business day” and I was having none of that. I insisted it says 45 days so it’s not business days and asked for an escalation and a case be opened to investigate the posting of points. The call...

The family isn't interested if its PE. They think on a day-time flight for 8 hours just preload the iPad with plenty of entertainment Scoot is not terrible.

I finally managed to get to the right person last week on Monday who knows what he's doing and got this sorted. It seems like the provisioning team actually just put me into the regular plan instead of the velocity offer, despite multiple agent i talked to earlier insisted I was on the Velocity...

what are the chances of me finding 4x J availability to SIN in mid Jan with SQ? The alternative is to fly Scoot in Y 🫠

That’s why being part of an JV or go to a slot restricted market are the safest bet, or you need to have very very deep pockets to survive a capacity war against the incumbent in an open skies market - VA1 thought it’s previous owner HNA were that deep pocket it needed but that turns out HNA...

Keep in mind though QR owns part of IAG which owns BA/IB. I don’t see BA getting too cozy with QF anytime soon just because of Oneworld. Oneworld didn’t stop QF from ditching QR and teaming up with EK so why would the reverse be true now? Not true anymore. In 2023 the JV was revised to include...

I can see a strategy of up to 5 small long ranger wide body (787-9 probably is the ideal choice) working. Flying AUS-DOH-LHR in the QR/BA/IB/VA EJB and then AUS-HND. You can do those 2 routes daily still have a spare that flies SYD-PER once a day maybe. The strategy probably won’t work if it’s...

I’m not trying to say the current system is good or your point is invalid, but that’s just simply not true for the context (VA refund policy) here. As people have mentioned VA does calculate the refund based on the lowest Choice (not flex) fare on the day of the ticket purchase. I’d argue...

100% agreed. We need stronger regulations. The US has recently introduced much stricter regulations for refund/compensation after delays and cancellations. It includes that refunds must be processed within 7 business days for credit card purchases. We should follow their approach to make the...

Legally that’s not how it works. The refund obligation arises when you actually sit in economy rather than business for the flight, unless you decide to cancel now. Aircraft change and passenger cancellation happens regularly before flight departure, so while VA has told you you have been...

Just recently qualified for Platinum - would be good head start to my retention requirements. Too bad I would be away for half of July and have already booked in my June trips, otherwise would have much more to gain lol.

Is that not worse than giving them some value? Like the airplane’s mortgage is fully paid off so no negative cash flow so they beef up the asset and “valuation” of the company?

The agent is not wrong. Since you wanted to change the point of arrival, that's not a form of changes that's allowed by VA under the rewards seat fare policy. It would be procedurally correct to have to cancel the whole booking and make a new one. It would be "technically" possible to reuse the...

Choice costs $15-$25 more than Lite and have mostly the same cancellation/change policy until day of flight - its not a flexible fare by any measure. You can't be seriously suggesing you'd take the Lite savings yet immediately spend $500 on a lounge membership? As I've calculated, if don't...

Gave AGL online chat a go to see if I can sort out the points not being credited to my account issue and CS was adamant that they couldn't do anything until 45 days has passed though can confirm that i was being signed up to the Velocity offer. I tried to get the CS to at least check the details...

It’s not mentioned anywhere on the forum it seems so I thought I’d ask: is it possible to phone and get confirmed on a golden triangle flight up to 2 hours before, then head the the airport and request to be bumped up even more? Seems like there is no restriction to how far ahead you can...

hmmm no sign of my points yet despite having already received my first electricity bill and more than 28 days (39 days since sign up and 34 since supply) since AGL actually supplied my address. My mates bonus (he signed up a few days after me) have arrived though which gets me a bit worried.