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I am SURE that the SST DO NOT make revenue management decisions. :D When the computer says no, the SST get the requests, and they send them to yield management every afternoon. You have to get your request in by the deadline if you want it considered that evening - they'll tell you the deadline...

All in all it was a very bad day from a customer service perspective. I think the DFW flight leaves at 1pm, so there would only be LHR after that. There must only have been only one person working, and the host decided to ring the P1s last! There was this crazy atmosphere of sheer panic...

Yes, when she rang the day before, the host went through the usual stuff - seat number, etc. - and asked if I wanted a spa booking. I said yes, but the only slots were three hours or more before the flight. I didn't want to arrive at the airport four hours in advance just to have a 20 minute...

I was there last Saturday, and there was no spa availability in advance, travelling in F. I don't know what the underlying reason is, but I think it's pretty poor not to have at least enough capacity for F pax. They also said that they'd waitlist me, but they didn't.

Reservations can release the seats up to a certain level - from my experience this is if there are e.g., A fares left in F. If they can't do it, they escalate to the SST. There's a certain time each day you need to get your request in by, after which the requests go to yield management. I always...

Thanks for all of the feedback. Before I book this "flight of a lifetime" experience, I'm assuming they'll keep the lounge open in Singapore in this situation?

I've been contemplating changing a flight to 26 May, and I keep getting offered QF5 at a sale price. QF5 doesn't appear to exist on any other dates, and I haven't seen any news about a new LHR flight. I asked reservations about it, and they were equally surprised. Can anyone shed any light...

I agree with Richard re the upgrades and inventory release. I request maybe 8-10 J to F upgrades a year, and I've never had one declined. Similarly, I've never had an inventory release rejected, albeit these have been at short notice, and I've looked at EF in advance. I think there is a clear...

How about a written submission instead? I'm sure we could all help you out. :)

Most of the offers at: https://www.qantasbusinessrewards.com/offers Offer free membership. It doesn't appear that you have to purchase the services after joining QBR.

I received an email from the SST overnight, and my QBR points have now been posted. So much thanks to the SST team for persevering. :)

He must be on the Qantas payroll - he was the entertainment at the Sydney event a year or so ago!

Thanks, glad to know it's not just me. :) This has stumped the SST so far. They've been trying to find out the issue for a couple of days now. I guess I can't complain about losing 9900 points to save over $1500!

US sale on now until 19 March ... various departure dates depending on class of travel.

Has anyone who is P1 plus a Qantas Business Rewards member used the flight discount offered in the P1 newsletter last year? My flight has credited as 0 QBR points. The QBR service team's response was: "The flights were booked as a Private Corporate Airfare which is ineligible to earn points on...

Available on the app only ... a new late evening QF5 A380 service SYD to LHR. It's over £1200 cheaper than QF1. I was so tempted to try to change to this.

Maths does not appear to be a hiring criteria either. My year just ticked over and I have 420 status credits. I received an email today: Dear LM, Great news, you've almost reached 1,000 Status Credits on eligible Qantas and Jetstar flights. And that means a Loyalty Bonus+ could be on its way to...

Frequent Flyer - Flying Qantas and Partner Airlines - Status Credits and Tier Benefits - Tier Benefits You can nominate anyone for the P1 benefit, but only one person per membership year. If you upgrade your Gold nominee to platinum, you can't transfer the Gold membership.

I just missed meeting GoldCanyon340. Luckily he left me some food! :D The spaghettini was quite nice - lots of things besides pumpkin and sage - beans, capers, pine nuts, lemon, etc.

Express cards weren't handed out in F on QF2 earlier this week, only immigration cards. I asked (twice) and managed to secure one. Maybe this is part of their paper reduction strategy? I ended up not using it anyway, as the express lane wasn't open.