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I had one trip where they booked the indirect route LHR-MEL-SYD and waitlisted LHR-SYD. When LHR-SYD became available, they swapped me over. If I remember correctly, the waitlist came through during the gold/platinum upgrade window. So I'd recommend trying before the day of the flight.

The only outed GGL here appears to be TonyHancock, so it must be an exclusive club! :D I'm tentatively contemplating GGL. I've had to procure a UK credit card, and there were no options that credit to QF, so I signed up to BAEC. I've had one trip to America on BA metal, which was quite OK...

I'd prefer a spa.

The black chairs with reserved signs ... as opposed to the white P1/F ones.

I flew LHR-SIN-SYD this week. I got the impression that new strategies are being tried to improve service, but the execution was mixed. LHR was 50/50 - the car driver had been given an "urgent instruction" by QF to ring the First host 10 minutes out, and he tried unsuccessfully about six...

AIRwin's link says it's effective 15 August.

I think it's good they noticed. Why not tell them the truth?

I received an invite to "Bangarra - 30 years of sixty five thousand" at the Opera House next week. Qantas Platinum One would like to offer you and a guest A reserve tickets to the performance of Bangarra's 30 years of sixty five thousand, including a pre-show coughtail function. As per usual...

With the limited number of dishes on the menu, you'd think all the staff would be aware by now that the menu doesn't match the actual food ... couscous without any couscous, brioche pudding without any brioche, etc. It would be far better from a customer service perspective to advise customers...

Looking back at my flight history, it appears it took them either one day or one month. Hopefully in your case, it's one day!

I received an email from a person at the "5k" mark. But with DSCs, etc. not counting towards the 5k, I had no idea when I actually hit what they count as 5k, hence how long it took to be notified.

It looks like the menu team rolled out their changes without telling the catering team. The "new" menu is identical to the old one you just posted except the old one has the chicken with eggplant that's being served with the "new" menu. :D

So I was on the 10 June return QF2 on VH-OQD. Long delays in SIN in the heat loading an extra 33 tonnes of fuel due to the weather. Both pilots in LHR and SIN expressed surprise at the failed APU. My questions are: do you really not know about existing maintenance issues like this on an...

The latest incarnation of the bocconcini, plus the cauliflower. The menu says cauliflower and couscous, but as you might see, there is no couscous. This was definitely not a main! I had to resort to bread.

I'm not a VIP, but I find that the SIN lounge staff remember everything about me. Most flights, unless there's someone more important or needy on board, they walk me to and from the gate, and they remember the stories I tell them. Then they know the exact order I do things in the lounge and what...

I've used this "benefit" successfully once on a sold out flight. I used it less successfully on a sold out flight that I didn't check in online for. I arrived at the airport just in time to check in, only to be told that they had allocated my full fare seat to someone else! They put me on a...

Well, there's one less 20% discounted I fare available. I booked before they change their minds - $5700 SYD to LHR return.

The "specially curated" P1 newsletter has arrived in my inbox. It features my favourite hard P1 benefit, the up to 20% discount. However, they seem to have given the Easter work experience kids the task of implementing it. No discount was applied to the First Saver fares I looked at, and...

As one data point where I didn't get approval straight away, I was trying to book LHR-SYD a few days out from the flight. There were two seats left in F. The SST booked me on LHR-MEL-SYD, then kept checking with yield management every day for SYD-LHR. Just before the WP upgrade window at 48...

I was told the same thing a few weeks ago by reservations when the computer said no to the second half of my more mundane request of a single seat. Reservations raised the booking with the first half confirmed and the second waitlisted. Then when I emailed the SST directly after that call...