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Oh great to both of you, thanks.

I suspect Westpac would treat Beemit as a cash advance. Can anyone confirm either way?

Neither you nor I nor the ACCC have crystal balls. I'm not arguing with you. Was trying to be informative. As for VA going into administration, again, you have a special crystal ball? Or just Alan Joyce's talking points?

The ACCC sees it differently under the current circumstances (see earlier in this thread and others)

An update about the refund of a reward ticket (VA booked on SQ, flight cancelled). I've mentioned earlier in this discussion that an email was received on 20 March telling me that the booking would be refunded. Today, 5 April, the points are back in my account (i.e. 16 days after notification)...

Ah, if SQ hasn't cancelled the flight, then your itinerary is still valid, surely? In that case you presumably won't get an email.

From a consumer law perspective, I can't see how the airlines can only provide credit rather than refund for a "voluntary" cancellation of their own services (ie, not requested by the consumer), regardless of the original booking terms.

I posted about this yesterday. Virgin has started sending out emails about award flights on partners (SQ as well, in my case). Full refund/recredit.

It looks like today is "processing cancelled awards" day. This afternoon I got a similar email about a partner award which SQ cancelled some flights for a week ago.

I've just got my first statement for my Altitude Black (Velocity). No points were awarded for a council rates payment using Postbillpay and Paypal. Is this normal? (I haven't used Postbillpay for anything else in this statement period.) (The sign-up page for this card only lists ATO as...

Oh that's great to know. I literally five minutes ago got notification directly from SQ that the VA-booked SQ flight has been cancelled. I wonder if VA will be proactive in contacting me about the cancellation...

I wonder how VA is going to handle award booking cancellations on partner airlines, given the ungenerous attitude to fee waivers/cancellation in general. (I'm on SQ in a few months' time.) Seems unlikely Australia's airlines will follow the sensible approach of a (surprising) number of US and...

In 1978 my family (four of us) moved from London to Australia. We were flying Qantas, and it must have stretched the budget massively, given my dad's income. We got to Heathrow and were informed that one engine had fallen off the 747 in Bombay on its way to London. It was then kinda exciting (I...

Hmmm... Would it be better to avoid the stress/argument at the end and instead contact Westpac early on and say "The approval was more than 365 days after closure of the previous card. Please ensure this is honoured."?

Much to my surprise, Westpac just let me have a Black card... I can't see info about the waiting time for bonus Velocity points to be awarded after the qualifying spend, but from a few comments in this forum, am I right in thinking that for Westpac: points from spend within a statement period...

I'm not sure if this should be split off into a separate post, but for those considering this card, the complimentary travel insurance is being stuffed from 9 Dec. Key changes are the loss of the following sections unless a paid "upgrade" is added. Special event Upgrade only Rental...

There's monolingual English speakers, and then the rest of the world... (give or take a bit). I would jump for joy if I saw any Australian FA of English-first-language-only background speaking another language competently. It shouldn't be like this, but there's no sign it'll ever change...

I guess you didn't enjoy it! The 1% comment seems harsh. I would say a very broad range of Taiwanese speak at least a few words of useful English, and some significantly more. Conversational, not as often, but still... Even in the night (food) markets, many stallholders have had, in my...

I think I've tried to gather information on this point twice before over the years on AFF with no response. Either people aren't using (trying to use) this insurance feature or are always making their separately ticketed connections.🥳 It's nice to have this report about the Citi cards...

Great to know! Thanks. :)