A soft landing would be if he was Platinum, and failed to retain - he would drop to Gold under a soft landing.
If he is lifetime silver and loses gold then he's still lifetime silver. Not a soft landing technically!
I remember having that experience too on a RTW J ticket in 2000. They wanted to charge us for extra baggage until I pointed out that it was a business fare.
Depends what the "certain circumstances" are I guess, but I wouldn't hold your breath - I expect it's like how seat purchases are non-refundable if you then get an upgrade.
The way the international upgrade system works is certainly not made readily apparent to the average punter. I remember a friend of mine telling me about calling Qantas when she decided to upgrade a SYD-KUL flight for the first time ever. She was expecting the process to be as simple as for...
That seems a very old fashioned attitude. Being loyal to QF these days comes in many forms besides actually putting in time in a seat. It's all about the $$$ at the end of the day.
The ramifications of cancelling the single (as it generally is) flight a day to a longhaul destination, which would also imply cancelling its return, would be far more significant than cancelling a short domestic flight that's usually one of multiple. I'd be surprised if they would ever do that...
Thanks guys, I found that thread but was confused by the talk of CEO vs NEO, as I'm not sure how to tell which type this plane is. From the thread it sounds like row 23 does have extra legroom on one of the models but not on the other.
Is anyone familiar with this seat layout on a BA A321?
I have us in 23 B/C at the moment as it says it's an exit row, but have read some things which suggest it might not actually have extra leg room?
Seatguru doesn't even seem to show this config plane.