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Flight is from AMM. Been ticketed for months - apparently without issue. I've already had 2 flight changes requiring reticketing so if (when) the next one happens I'll look at a later flight as well. If not, then I'll just see what transpires. I assume if we're reaccommodated into Y, the J...

As part of our OWA next year we have a 55 minute connection time in Madrid between an incoming RJ flight and an IB connection to Barcelona. IB have a flight an hour later that is showing J reward availability but I'm very reluctant to risk possibly losing other flights in our itinerary through...

Certainly in my experience your assumption regarding losing a booked flight due to slow Qantas reticketing is correct. I suggest you call ASAP and explain your concern - even say it's happened to you before - and see how much help you get. Call in business hours so the ticketing department is...

Don't they do it regardless? In my experience every time I've enquired - at the airport - if there's space, check-in/service desk staff have been happy to do it. And with no connecting flight to catch Even remember checking in to a JQ flight via a kiosk and being offered the option to jump on an...

I have the opposite situation. Flying MEL-DOH-AMM-MAD-BCN as part of a OWA with an 18 hour overnight layover in Amman for which we are likely to need our bags - other layovers are only a few hours. What determines how far our luggage is checked through to - is there a standard rule? Is there a...

Both gone

2 x QF General Lounge passes - expiring 8 December 2022 Please PM QFF number and surname if interested

A former neighbour who was an Ansett pilot had a similar experience. Stuck in Hong Kong for several days paying walk-up rates at a hotel. If I recall correctly they ended up paying almost as much as the airfare - not to mention several days lost from their holiday in Europe

Just got a dreaded "Your Booking has Changed" email myself yesterday - not for the first time - for a cancelled flight on our round the world OWA next May so thought I'd share my experience. In summary: Qantas website didn't provide option to accept the change so called up. Got SA call centre...

Apologies - I meant missed connections cover

Did you identify any companies offering adequate cancellation cover?

Once you've got your ticket - you've got your ticket. Your seat is more or less as secure as anyone else's on the flight. Seats would only be unavailable if Qantas (or other airline) has cancelled or altered your flight. Qantas should advise you of any of these changes and propose alternative...

I didn't make a new thread - see post #48 above

Having been in your shoes initially and now more than 3 years later much wiser about the process, I suggest this is the way to go: As the ticketing department doesn’t appear to work on weekends, I’d avoid booking online/by phone over the weekend. Try and do it during Australian business hours...

The points plus pay (as you call it) is a Classic Reward flight and is the way to go for obvious reasons. The only downside to Classic Rewards tickets is their limited availability and they don't earn points or status credits. The other options you mention are what Qantas actually calls Points...

Agree the media wouldn't be interested in a failed reward booking but it seems to me the consistent failure to ticket - or re-ticket - itineraries in time to avoid sectors being lost and then washing their hands of any responsibility might be of interest. If more QFF members were aware of the...

The media storm about call centre wait times earlier this year seems to have had an effect in that the several hours wait times seem to be a thing of the past - at least in my experience. But a consequence of that "improvement" appears to be a drastic drop in the competence of most call centre...

Looking to swap 2 x Qantas General lounge invitations expiring 8 December 22 for the same with expiry of 7 January 23 or later

Knew about the approved categories but was unaware that since Jan 21 USA considers Cuba a state sponsor of terrorism - hence the visa requirement for anyone who has visited there. Now reconsidering our plans - thanks jrsfp.

Given your status and the service you experienced you were almost certainly speaking to the Hobart call centre. The "problem" is with the level of service provided by the non-Hobart call centres which - based on my own experience alone - would have likely not been able to successfully deal with...