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Another data point: Plat Charge, had the card for 2 years with maybe $3-4k spend per month, annual fee charged last week. Called around 3pm AEDT today, sounded like it was answered in the Philippines. Selected 'Card cancellations' from the voice menu, and advised operator I wanted to cancel...

Did you need to do anything special to get this? I have had the NAB Qantas card for about 2 months and received the bonus points, and thinking of changing it over to the Rewards card because of the above changes (and potentially getting the bonus Rewards points). Do you mean for the QF points...

Would there be much of a difference??

For this issue, just say 'I want to book a reward flight' or 'I want to add flights to an existing booking'. You don't need the phone agent to know what an OWA is, as the system does, and it will automatically apply the cap if the booking meets the criteria. To be fair though, a lot of those...

I think there was some discussion in another thread (presumably in the Singapore Airlines sub-forum) that SQ now lets you add one number to a booking for status eligibility and a separate number for points earn? Not quite certain on exact details.

Had the exact same thing happen to us coming off a delayed QF11 about a year and a half ago - missed J connection to MCO, ended up on Delta in economy at the back of the bus where our row was literally across the aisle from the toilet/s. Was a long ~5 hours.

Seems like standard inventory management (although that is what married segment logic is essentially) - QF wants X amount of seats to be available/reserved for MEL passengers since they have no direct flight they can take, so they marry the segments.

What are the differences? Weighing this up at the moment - ie. AC with 50k points bonus vs KF gold.

Enter the data manually?

Are you searching for more than one seat? Sometimes only one will be available (so the indicator will show), but if you are searching for more than one it won't have anything to actually show you.

I think what you are referring to as a 'Flight dispatcher' is what we would call an 'Air Traffic Controller' (or ATC for short). Hopefully that might start you in the right direction.

There are reasons on some occasions (such as married sectors, divorced sectors or other forms of inventory management which might apply to a multi-segment flight booking that might not apply to the point to point flight you are searching for), but the agent should at least be able to articulate...

Definitely do not cancel the whole thing. It is very unlikely all seats would come back into inventory if you did. Are you sure it was Hobart that told you that? I don't think it is right firstly, and surprised someone from the Hobart team would say it.

I do understand this - we did an OWA for 3 in J over Dec22-Jan23, although my wife had QF Gold then so that helped to get us out of the country on QF metal. Looking to leave late Nov/very early Dec and come back maybe mid-Jan to try and maximise chances, but alas QF gold will have dropped to...

Agree with this. Maybe agent couldn't make the change or see some of the flights, and helpfully suggested/assumed the 'best' way to make the change was to cancel the whole booking, refund it, and then have the customer rebook themselves?

I've noticed there are a few different threads discussing the ins and outs of buying points for specific airline FF programs (Aeroplan, Lifemiles, etc), but I can't see a discussion actually comparing them to determine which ones are the best and in which circumstances. So if you buy FF points...

They have now split the referral links for the Plat card on OZB to 275k and 200k. Before that I had 43 clicks on my referral since late Nov for zero actual referral bonuses, so must be a lot of people hunting for the 275k. Has anyone worked a rhyme or reason as to who gets the 275k on their link?

I think it is correct that they don't pass on tax changes when it is an involuntary change, however it seems unclear whether the previous change was accepted or not - if yes, this is a 'voluntary' change, so would assume taxes payable.

Exactly.

I copped the exact same thing today with QF12 - my (alleged) connecting flight now leaves 5 mins before I am due to arrive from LA. Don't even have an option to accept the change.