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I have some progress in getting Regus points. To summarize I took out a preferred membership and used the lounge last October and until recently had little joy with Regus in terms of getting the points. I then took up the issue with Qantas included on the emails. Suddenly some action. I must...

Also still down for me. As I said in the Survey they conducted - I don't take Aquire seriously because Qantas don't. I was referring to the fact that it seems there is no one here who have their points from Regus lounges and Qantas provide no way of getting that feedback. It seems they wish to...

Your experience is similar to mine - but I also emailed as well as phoned.

And no points after 3 months.? Best of luck trying to get them. If you do let us all know how please.

Yes. I visited a Regus lounge in hkg in early October.

Anyone had any joy with Regus? I have chased them twice and still no contact and no points. While it is very convenient for Qantas to disown responsibility for their 'partners' reporting points - do they understand the bad heart it creates - especially as an 'introduction' to a new program? I...

While we are OT, Any tools like expert flyer that allow it to be set to show Australian availability.

As I understand it then Expertflyer is performing what it does properly - it is just that what it does, has limited value for planning itineraries on Australian tickets.

I have tried both UK and USA - same issue.

I have had very little luck with call buttons at any time on QF. It has a picture of a person on the button. I assume it is a call button but actually it could be a "Do Not Disturb" button.

Maybe the 'spate' of downgrades (if it really is) comes from the downgrade in call centre staffing levels. In the past I have had calls a day or two before flying offering to move me from my QF J flight with 1 stop to a CX J flight with no stops. It was optional but the offer was there. I...

Sadly, for QFi, I have found Expertflyer to be unreliable. It will often show 2 or 3 I seats when in fact there are none (as per website and as per phone call to bookings). It has caused my quite some planning headaches.

I've already made a call to Regus to try and get my points after a visit. No joy. Promised a call back but never got it. Has anyone seen anything post from Regus?

What is this thing with the feet. I am a bit backward when it comes to fashion. Is this shade of red nail polish so very wrong?

My experience in general with similar situations is that if you get through to premium desk there wont be much problem (subject to availability - interpreted some what loosely U2 should be no prob and a U1 I1 may be ok too). You will pay the booking fees though. Qantas phone service is one of...

When I have done phone award bookings for relatives - at the end of the process they have asked 'what relationship should I put down?'. Which is quite different to 'what relationship are they?'. Now I am sure QF do enforce this at a level. When you book 50 award flights for different people...

I had it too. Looked good and tasted better. I took it as a sign that Qantas might be trying harder.

It's got the slides deployed - would they really have done a slide deployment to get the pax off. That in itself has some risks.

Overall I have found the info from EF very reliable but have had some issues with availability. One burnt me recently. QF129 ADL-PVG showed I3 avail for June 2. I planned my trip around that but when I went to book Qantas said no I and no other online booking site was offering fairs...

I agree it can be frustrating - there are clearly two issues here. One is the lack of availability of premium cabin long haul where and when you want it - the other is the search engine returning mixed flights. The site could be clearer about the sections in Y (it is not too bad in that...