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I have used multiple credits to make new bookings, there are no restrictions on the fare and can be used for all fare classes. They waive the call centre fee and honour internet fares if its a compensation credit, but if you chose to cancel it then you pay the phone fee and call centre rates...

Virgin seem to be able to manage it much better for me and the use mostly 737's so I dont think the excuse of not having a separate area sticks. The worst port I've found either on QF or VA is CNS so I'm not sure why it seems so bad there. Everywhere else has been often the first bag out.

I had the same issue showing number of SC required to maintain Plat was back to 800. Spoke to Velocity and they are aware of it and the history is still there and will be fixed. The assured me that my status is safe and I have since checked and it is all fixed for me.

ZPI is due to depart CHC on Sunday morning about 1am local, in to MEL about 3am local.

With the Sabre change I think the 'H' class is no longer used and is replaced with X for Y, P is for PE and Z is J. It was on one of the Sabre updates for travel agents doing the rounds as part of the fare restructure. Sorry but cant remember the link.

You need to go and update your ESTA application with your new address. I have used my current application a dozen times and you only need to update it each time. You will need your original ESTA number.

They dont serve the Mocktail on the A330 services thats only on the B737/E190 and the Australian coughtail that used to be served inflight has been removed.

Where is the reduced baggage allowance? I could be missing it totally but it looks like you either get an increase or no change?

They must use different products on the ground by the looks it.

I've never seen that Virgin brush or toothpaste. When was this from? I have only had Colgate toothpaste from VA/DJ both To LAX and Domestically.

The cycles seem to change ok on the flights i've been on. Asked one of the crew once and each port has a set cycle so all flights out of SYD will have meal x that week, next week SYD will have meal y and meal x would then be put on the cycle for flights from MEL. Idea according to the CC was so...

All of the seat maps show the "new" config until a few days before the flight when the aircraft is allocated to that flight, then you will notice on some flights the seat map has changed to now include middle seats.

Have you tried calling during Australian business hours? Personally i've found i only get the overseas call centre early morning/late night or on weekends.

Depends what cycle they're on. Last mid-afternoon snack i had on a flight about 2 weeks ago was a zucchini fritter, fruit salad and a cupcake thing. was very nice.

Slightly off topic but my favourite is the Moroccan Lamb. Im glad it is now served on other routes and not just on the trans con. I had the chorizo pasta bake on my most recent flight and i didn't mind it (and that was before the drinks haha). Not the best meal but i was happy with it. Overall...

Yeah the old Alaskan Lounge changed to VA when Alaskan moved terminals. VAA was a temporary measure and VX now run and manage the space that was the Alaskan Lounge. It was closed for a little while for refurb to happen. They are still waiting on a liquor licence

Pilots have to follow SIDs (Standard Instrument Departures) and STARs (Standard Arrival Route). These are charts/maps of the course they must follow when taking off or landing. Often to ensure aircraft avoid hazards, maintain separation and for noise abatement. example. departing Sydney 16L...

Only ever had nuts from a packet and cheese and crackers from the cart when asked and not as a meal. The "cheese plate" in the early days was pretty pathetic but in the 60+ flights this year with DJ, I haven't been left hungry. Qantas offer a "snack" in J on some of their flights so I think they...

the split for me is roughly 40/60 with more leisure than business in 2012. 2011 was more the other way. Also it was done without a status match and no DSC offers. It includes a mix of mostly domestic and a handful of international trips on VA/NZ. Total trips this year is almost at 70 with a...

You can access the VA Lounge in Perth and the Premier Lounge in DPS. https://www.virginaustralia.com/au/en/experience/at-the-airport/international-lounge-access/#business-class