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While not yet received the email, I found the announcement on their website. https://support.myamexshop.com.au/hc/en-au/articles/11009041260175-Important-Announcement-Site-Closure-Notification-Effective-31-December-2024

Called them and they are happy to help.

Thanks. The email is not working but I will try call them.

Some friends will visit me, and we need to plan a trip. Online chat refers to calling the number on the card for the platinum travel services to speak to a consultant. But it is just the same Amex Travel that makes/changes bookings. They don't even have a 'travel concierge' to sell things now...

I phoned them in 2020 and they combined the two programs for me with no question asked.

pp for primary only

Nothing on mine...

Lol they sent me 3 different surveys earlier(on my 2 cards) , and I did complaint about shop small last year. I also mentioned HSBC values more nowadays.

I was told and applied in branch…with no appointment even Premier Centres can be busy. The agent filled the form for me.

i got them on plat charge…

Yes I think you need ask them for membership details. Back in the days I need to use the PP member number from Amex to ask PP customer service whose response is very prompt. I personally haven't used the physical card yet. Digital is usually fine. I do remember someone said in certain airports...

Or live chat

yeah we can monitor here American Express Delicious. Month Out | American Express AU

got a survey but no mentioning of fee… all benefits and alternative benefits, where some to me look like more devaluations

I guess they have some system themselves. I applied 4 cards with them through the years, and only triggered hard credit enquiries 2 times.

Yes, New application. Not necessary new credit enquiry. It depends.

mine also canceled… no VPN used.

I did The Alkaff Mansion last time. Not as expensive but nice for a casual dining and drinks. Restaurants in Raffle hotel is also good.

Do you remember what happened to the shop small... I doubt they care. Too many companies treat us like cash cows in this country, even big, public universities nowadays.

Why can't they if no one else doing such life style concierge anyway...