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You have to pay a "reasonable administration fee" of which the amount is not listed, except to say that it may exceed the amount of your refund.

The weird part about that, they have a special fee free refund form for tickets purchased in France! It must be local legal requirement there?

Yep it's offered now as a P1 only benefit. Many years ago I had no trouble politely asking as Gold or Platinum if I arrived at the airport early and there was space available they would happily accommodate the request, but in more recent years the response is now "sorry, you aren't on a...

Many years ago when I cancelled a Red e-Deal ticket I was given a credit voucher to use on a future flight, minus the $99 change fee. Is that still what happens today? I also remember being told you won't get the voucher if you cancel within 24 hours of departure - you forfeit everything. In...

Notice today's JQ17 SYD-MEL is now delayed by 90 minutes (possible cancellation coming?) and last week's showing as cancelled. Similar story for the recent JQ28's (the Tuesday SYD-MEL option). So these flights are probably not a good idea unless you have fairly flexible plans for the afternoon...

I'm not sure on the reason, but card payment surcharges don't really seem to exist outside of Australia and NZ. It seems to be the norm in Australia now with almost every shop and business tacking it on, even places that only accept card payments so there's no way to avoid the surcharge! The...

I remember when flying to LAX in PE years ago, it was basically the J food and drink service in a PE seat.

Noticed that Jetstar are selling Business Class tickets on the SYD-MEL domestic sector of JQ17 and JQ28 flights which also depart from the International terminal at SYD (so assume that means QF international lounge access!) Not sure why but they don't seem to be selling J in the reverse MEL-SYD...

Yes exactly, like every world leader who is always going to say their country is the best in the world.

Anyone know if this has been enabled today with the weather issues in Sydney?

Came to say something similar. I previously worked a hospitality job and we were trained to de-escalate situations like this by making empty promises to customers like "I'm very sorry sir we don't have any rooms available right now but I will put a request in the system for you and give you...

Mine is when places that only take card payments add a card surcharge on to the displayed price. If the only form of payment comes with an added surcharge, why not just include it in the price?

Looks like XAX288 from KUL to SYD is diverting to BNE

A flight from HND (ANA 879) did land around 11am AEDT on the east-west runway.

This flight diverted to BNE

QF426 (MEL-SYD) has diverted to NTL

The only place in the world I've had items confiscated is in Australia. And I fly through the States alot with the same items that were taken from me here.

So I wouldn't be surprised with some reasonably gentle throwing to save time (compared to walking over and back each bag), but obviously the lifting up over your head and slamming down is completely malicious behaviour and not just being done because it's more convenient or a quicker way to...

Assuming baggage handlers in airports all over the word are all similarly paid, should we expect the same treatment of our luggage everywhere, or is this something unique to Aussie culture for lower paid workers to do their job so carelessly and purposely damaging customer's property?

According to the Airline Earning Tables on Qantas.com, both E and W on Finnair should credit as Premium Economy for flights taken after 11 May 2022. See: https://www.qantas.com/au/en/frequent-flyer/earn-points/airline-earning-tables/earn-category-tables.html#finnair