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We won't be doing the cycling part (on shanks pony as my mother used to say) but I like the sound of the freedom to do your own thing.

I will check the self guided options out. We are planning an eastern European rail/river cruise (mainly rail) in 2023 but after watching a couple of YouTube videos went off the idea of the river cruise part. We were put off by the apparent regimentation of doing things the same time as...

No they only appeared a few months ago and had an expiry date in 2023.

Earlier this year I had 2 complimentary lounge passes in my Qantas FF account from my Amex Ultimate CC. They are no longer there. There is a message about the passes not being able to be used during peak times and I initially thought they were taken off and would re-appear but I suspect now...

I normally do that and it brings up the economy fares and some J seats at higher points. It still doesn't explain why it shows "Lowest" as 159,000 point seats above and nothing under "Business Classic Reward" though.

I have seen this several times when looking for options into Europe next year. Every day appears to have J availability at 159,000 points but down below nothing. Does anyone know why this is?

Just checked. The details werent in the app and I cant seem to update them, just stuck saying "we are processing your transaction". Same on the web site.

Thanks for that. The web site wouldn't let me add my Velocity number but the app did.

I like that you can use Krisflyer miles to book Virgin domestic flights. I booked HBA CNS later this year. A couple of downsides though. I cant link my Velocity account number to the booking so the booking doesn't appear in my account. Also I'm not getting updates when flight times change...

My experience with Virgin call centre in recent times has been pretty good. Got answered in quick time and issue resolved although it was not particularly complex, just something I was unable to do online. Maybe I got lucky :cool:

To be fair I did receive a later e-mail saying they are monitoring my flights so I'll wait a few days and see what they come up with. If unsatisfactory I will have to call (my heads still spinning from Tuesday when I had to call Qantas about other flights) and ask for my best option based on...

I received an email today regarding a flight change in August. I originally booked reward seats from Townsville to Hobart. Leg from Townsville to Brisbane on Qantas and Brisbane to Hobart on Jetstar (direct flight). Problem is the new Jetstar flight from Brisbane to Hobart departs before we...

I called Amex Travel today twice. First time I got answered in about 5 minutes and the second about 20 minutes so happy with that. Staff were obviously overseas but seemed quite competent although I only wanted to change flight times that Qantas had changed on me. Problem is I booked the wife...

I just don't understand why Qantas don't make it possible for customers to self serve straight forward changes on the site. As an example I recently had a connected flight changed from a convenient time for me to an inconvenient time. When I looked at other options I could see some good...

I did that except I got the Virgin reference from Virgin after giving them the ticket number from the Singapore Airlines reward booking (see above). Going through Virgin I was unable to book the seats myself.

I booked normal unpaid seats yesterday with Velocity and at the time thought about extra legroom on the longer leg but decided not to based on $46 a seat. Overnight I changed my mind and called back this morning. The guy I spoke to said I'd have to contact Singapore Airlines at the airport on...

I wasnt able to book the seats myself on Virgin site and had to contact by phone. Virgin put me through to Velocity and got the seats. Again very short wait time.

On my flights from Hobart to Cairns in August there was plenty of availability on the day we wanted. Only 11,000 miles each passenger. Not sure if we got the 30% sale fares but I was pleasantly surprised at both the availability and number of points used. 1647841568 Thanks, I just rang Virgin...

I've just booked 2 domestic flights (HBA - CNS) for my wife and I on Virgin using Krisflyer miles but get the message to book the seats with Virgin. The booking reference is Singapore Airines and not recognised in Virgin. Short of ringing Virgin and trying to do it without one of their booking...

Hopefully not a stupid question but when making a booking using KF miles would the oldest points in the members account be used first?