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Mentioned to someone yesterday that they should consider redeeming their points yesterday. They haven't, and now it looks like they've well and truly missed the boat with the site overwhelmed...

Have they pulled the Velocity Store? I'm getting "504 Gateway Time-Out" when I try to log in...

That was my thought, although given they are also requesting bailout money from the US government I'd be surprised. Still, they already own stakes in Aeromexico, Air France-KLM, China Eastern, Korean Air, LATAM and Virgin Atlantic. Other than Alitalia, Virgin Australia is the only one of their...

I like to think of myself as having lifetime Ansett Australia Global Rewards platinum status, with enough points to redeem for two RTW Star Alliance tickets in the afterlife. For the same reason, my Velocity balance has been cleaned out.

It does seem to depend on the supplier - I cleared out my balance on the 3rd (Friday) for three products, two of which arrived on the following Monday, the last item (an Apple TV) only turned up today...

This situation has made me re-evaluate my whole approach to "reward" programs: - a debit card which gives 2% cashback on Paywave purchases below $100 is better than credit card points which you can redeem with QFF or Velocity stores at 0.7 cents per points (so for a card earning 0.75 points...

Thanks and thanks JohnM. Looks like its a surface sector with seperate flight.

Can anyone provide any insight on what this means for OW RTW fares? I may need to do a RTW later this year flying first to South America and then on to Europe. Would I need to fly QF to SCL, then open jaw to my next South American destination, and then take an IB or BA flight from there on to...

Hence my question: - Does he see some way for the stifling ownership impasse to be resolved? - If not, what was his goal in becoming CEO if the ownership impasse was going to severely limit his strategic options on so many fronts? He's going to be hamstrung making big bets on partners...

What is the possibility that the messy ownership situation is resolved sometime soon? Questions such as network and fleet strategy, partnerships or alliances, are going to be hamstrung while the ownership is like wrestling five elephants in the room (Etihad Airways 21%, Singapore Airlines 20%...

Why all the hate for this change? All that pesky variability around airline, status and multi-sector flights is now no longer visible. This is simply Qantas making the Status Credits Calculator "Simpler and Fairer TM".

Even if it was your father traveling, he wouldn't be eligible for access: "Each time your next onward flight that day is on a Qantas or Jetstar flight number you will have access to: ... Emirates Business Lounge in Dubai..." https://www.qantas.com/au/en/frequent-flyer/the-qantas-club/access.html

Let's hope that this name change isn't some excuse for them to walk back the fee-free-for-life Signature deal. I wouldn't pay a credit card annual fee whatsoever. The tricks they are playing with the Infinite card benefits don't exactly inspire me with confidence that the FFFL Signature cards...

QF12 LAX-SYD PE to J upgrade granted at -24 hours!

I haven't gone below 10 to date, however it says a lot about the direction of a "frequent flyer" program when the purchase of some supermarket groceries earns you more "valuable" points than flights on partner airlines...

I've always suspected that the frustrations in getting all the way through the international reward seat booking process, the phantom availability, the time consuming nature and the Kafka-esque loop of support teams unable to assist are intentional, designed to ultimately make the user give up...

You should buy a lotto ticket with your luck. I am three quarters of the way to Lifetime Gold and the only op-up I ever received was in transit at LAX where the inbound flight was delayed and they could only give me a business class seat on a flight via BNE. I've had way more op-ups on other...

I flew it two weeks ago in PE: - it was ticketed showing two legs because of the change in plane - the same flight number is useful when weather delays the departure out of JFK, supposedly they have to hold the A380 at LAX until it arrives and can connect because you can't have two planes in...

"For years now, you have been able to redeem your valuable Qantas Points for toasters in the Qantas Store. And now, you'll be able to redeem them at Woolworths for actual toast!"

I credit to Asiana if I end up on a Star Alliance flight, but temper your expectations: Asiana is some financial strife, a CEO just resigned, it's debt has been reduced to junk, it's cash liquidity is in trouble, and it's looking to reduce its routes and fleet - Asiana flags asset sales and...