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Just an update, which is really no update. 4 weeks later and the transactions have not been reverted yet. They already made their way into my next statement, which is due on Mar 17th. Any attempts to get any information and/or action from HSBC have been futile, they're just saying "it's still...

For the huge stress and inconvenience caused by their lack of professionalism (see the red flags in my post) and problematic customer service.

<Cybersecurity Professional Mode> For those getting confused about the situation, there are 2 unrelated issues here: 1. Criminals got hold of my CC details and used them. Difficult to determine how this has happened, as the details have been provided to many merchants, including pay aggregators...

Thanks for this valuable info, I will definitely do this. It's already 5 calendar days since I reported the fruadulent transactions. 5 business days will be on Tue.

I was connected to my home WiFi. Not bragging about anything, but I'm a cybersecurity professional as my day job, so rest assured my home network is protected the best it can get.

Just a side note on what was the likely place my CC details had been leaked from or used with. All 3 fraudulent transactions have likely been done with some UK government organisation, according to the fraud department guy I've spoken with. Now, my only interaction with anything remotely related...

My very first expectation is they do some extra checks BEFORE letting such transactions through. And the fact they didn't (or let themselves be fooled by the hackers so easily) really makes me question whether my money is safe with them.

Just sharing here some experience with HSBC from the pure banking perspective. My HSBC Star Aliance card was charged with total of 16K+ AUD (in 3 transactions, ~4+~4+~8K AUD, all in GPB) by some unknown hackers. The only thing I've got was a text message from the bank about the biggest one of...

Hi all! I have signed up for this card late May, received it on May 29th and hit the 4k mark in mid June. Selected Air Canada within 2 weeks and on Jun 27th was given 50K Air Canada status (quivalent to gold). When should I expect to get the signup bonus points? Thanks!

An interesting thing about Delta is that you don't get lounge access (anyone, I believe) if you're flying to the Caribbeans. As strange as it sounds, I was en route to Nassau, The Bahamas this Feb via ATL and rolled up to the lounge at ATL being sure it will all be alright (as it was at LAX and...

You should call Singapore Airlines and ask for this. I had an opposite situation (wanted to use VA FF to earn points and SCs while needed to specify my Krisflyer number to redeem miles for an upgrade, as the flights were booked as SQ) and giving them a call solved this.

Thank you guys, just called them and got it sorted in a sec. So the new SCs will accrue towards the next year status. Only pity SYD-AKL and AKL-MEL are operated by Air New Zealand, so can't request free upgrade...

Hi all, I returned from SIN yesterday on SQ and, by doing that, finally crossed the 1000 SC Platinum threshold. Those appeared in my account today (the exact number is 1028). Now, I remember from when I was promoted to Gold that the status update could register several days later. However, I'm...

Signed up for the offer before Apr 30th, received the card and the $50 credit invoice via email. Have just tried using the card yesterday and it worked flawlessly both at the entrance and at the exit gates (tap). Checked my Wilson One account balance today and yesterday's transaction isn't there...

No points from Wilson here too. And I recall promises of VA points with Aussie Post for signing up for eBills with supported providers, of which I've also seen nothing in a couple of years so far...

I'm an Israeli (not natively born, but lived there for 20 years) living now in Oz for the last 7 years. Have just come back from a business + family trip in Israel. As others indicated, you will be perfectly safe there while applying some common sense. It's safer to go around with locals, but...

Hi all! I'm a medium-frequency mostly-for-business traveller currently holding Velocity Gold status. Willing to learn more and leverage (and, hopefully in the future, contribute to) the community knowledge. Cheers!