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Disgusting? Thats a bit of an over reaction don't you think?

Short Answer: No

Given that all banks cards businesses have the same revenue and cost issues and Qantas charge all the card issuers the same amount for points it's hardly surprising that this card has been clipped. It was only a matter of time. . Reviewing the scheme market the issuers are left with 2 options...

Im super impressed. Especially since The Goodguys will be part of JB soon.

Thats a great story. You saved about $60! Awesome.

The odd thing with JB is that they offer interest free terms through HSBC which for 48 months or more would cost them around 10%. The average ticket is a lot higher than an AMEX purchase however you would think that they would encourage AMEX rather than discourage it. They are just being lazy...

I would expect that the reply you will get is "not at this stage" and then a review will be under way. WBC are currently reviewing the QF card as are ANZ and NAB given the next tranche of interchange reductions are due to hit next year. Given that all financial institutions have the same...

Singapore has different interchange rates to those in Australia. The Singapore government has more legislation around the issuing side (credit limits) than it does around the acquiring side. The domestic business in Singapore is also very small and they have a much higher foreign spend on their...

https://www.qudosbank.com.au/Products/CreditCards/VisaPlatinum

Foreign cards were not included in the calculation of the wholesale weighted average of 0.50%. I believe that has now changed. Foreign card interchange (depending on the scheme) is/was around 2%. The acquiring bank puts a margin on top of this. And yes, Banks make a LOT of money out of foreign...

If the behaviour was within the T's and C's why have the accounts been closed?

Having your bank account closed by a bank for misconduct is a big deal usually reserved for those in the community who launder funds or other kinds of fraud and criminal activity. Its isn't done lightly or without repercussions. You're in fine company with these people. One step at a time. QF...

No problems. Just my community service effort for the day much like my work with BWA and their FF bank account. That took far too long for the product people to act however. Ongoing discussions with QF to claw back the ill obtained points continues unabated however......

Good work Nancy Drew . People in call centres love customers telling them what to do and Im sure that when she tells all of her colleagues about it they will give her an award.

She hadn't been informed about a change in one product - one of thousands of products that the bank sells. Perhaps its more of a comms issue from the product team rather than a failing of the employee? If the customer service person was off shore would that we better given that Australia has...

I bet that she really appreciated that help and spoke about you in glowing terms after the call ended.

Good grief! Are you serious? This is the HR departments job. Most large organisations HR functions have a dedicated area just for this kind of verification. Its not unusual. Even a bank's HR department has an area to verify income for other banks credit areas. HR people are not delicate...

Just be careful with this trick. Whilst your complaint is under review there can be a freeze placed on many aspects of your account. This is part of the FOS process. Im also not comfortable with vexatious complaints clogging up the FOS just to try and leverage a fee waiver for personal gain...

Paypal? I was managing payment processing in Myanmar through Bangkok. It can be done

Re: Received 2000 Bonus Qantas Points by makeing 6 or more purchases before 31 July 2 Did they really misspell "making"?