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    Does Qantas still provide customer service via social media?

    In my experience that's the way to go although, as others have said, my attempt to engage them to make a change to my itinerary last week got a knockback ("experiencing higher wait times via this channel")
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    Easiest way to keep kids' QF points from expiring

    Believe they will still expire
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    BA rewards seats out of LHR seem to have all disappeared overnight

    Yes - they've mostly reappeared on QF as of this morning
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    BA rewards seats out of LHR seem to have all disappeared overnight

    Just had another look on BA - now there are 7 flights on 16/6/26 with availability in Eco and Business
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    BA rewards seats out of LHR seem to have all disappeared overnight

    Ah ha - thought there must be something going on. Hopefully it will settle down soon. Patience.
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    BA rewards seats out of LHR seem to have all disappeared overnight

    Realise Eurostar is an option - and if no availability opens up we’ll probably do that. Looking for this leg as a segment in our Oneworld Classic Reward so in essence it’s already paid for. Currently we’re booked LHR to BOM which puts us in the $500 odd departure tax band whereas CDG is around $60.
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    BA rewards seats out of LHR seem to have all disappeared overnight

    Been searching for business reward seats from LHR to CDG on the Qantas website last few days and found aavailability on at least 3 flights on BA on 16 June 26. Looking again today it seems all BA availability - in both economy and business - has gone. Was a bit surprised by this so looked on...
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    Unique airport lounge features & services

    Was also there recently and consider it the new best lounge I’ve experienced - and that includes QR at DOH. Other features at IST that impressed were the cooking stations for beef and chicken kofte (delicious), free lockers, Turkish pide station (long queues) and the multi screen TV station...
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    Taken Qantas General lounge pass, exp 25 May 2025

    Hi Rich, I could make use of your pass if still available. I’ve made several posts lately- check my profile and my previous offer of passes: https://www.australianfrequentflyer.com.au/community/threads/2-x-general-qantas-lounge-passes-expiry-27-july-2024.114517/#post-2724692 I’ll be flying...
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    Qantas "Classic Rewards Business" ... is it effectively "non-existent" nowadays ?

    Open this webpage in 2 screens: https://www.flightconnections.com/route-map-oneworld Type MEL in the From box on screen 1 Type LHR (or MAN etc) in the To box on screen 2 and then see what might work as an intermediate stop (or stops) I did this successfully when trying to find a way from DOH to...
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    Does Qantas still provide customer service via social media?

    It explains why I've always received an excellent level of service (if a bit slow) via social media channels
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    Does Qantas still provide customer service via social media?

    In my experience response time has always been extended (ie. anything from almost immediate to several hours). However expertise and helpfulness of these channels has always been first rate. I’m almost certain these channels are staffed by Australia-based staff
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    Accor Plus Membership Discussion

    Can anyone who has taken up the Discovery membership confirm if it includes an additional complimentary hotel night ie. on top of the Stay Plus benefit included in Explorer membership? The benefits page on the Accor Plus site lists a complimentary hotel night as an additional benefit but my chat...
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    Taken 1 Qantas general lounge pass expires 2/2

    Also have a close family member or the same offer?
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    Experiences on Qantas staff travel

    Had a neighbour who was an Ansett pilot at the time and who had the exact same experience. The cost of the hotel in HKG at walk-in rates ended up exceeding the savings on tickets.
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    Reward booking rant (sorry, I'm frustrated)

    Works for me: The cities are: Sydney Hong Kong Tokyo (NRT) Seattle Portland Los Angeles Dallas-Fort Worth Charlotte Chicago London – Heathrow London - Gatwick
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    Reward booking rant (sorry, I'm frustrated)

    Try using Flight Connections website filtered to OneWorld: https://www.flightconnections.com/route-map-oneworld Then put Vancouver (YVR) in as the "To" destination leaving the "From" field blank. This will reveal potential connection cities (eg. DFW) that might work. Successfully used this...
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    The Qantas Newbie Questions Thread

    I've definitely reached Points Club: My question is where are the vouchers? I'm sure in previous years the vouchers would be displayed somewhere in my account but I'm not seeing anything. I understand lounge passes aren't available until after my membership year ends on 31 August but I think...
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    The Qantas Newbie Questions Thread

    Wondering if there is a way to establish the actual date I reached Points Club? Would have been at least a month ago but haven’t seen any vouchers or lounge passes in my account nor received anything by email.
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