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Yep I’d think you’ve been accidentally allocated to many of the “apology” business lounges passes. Hope you can make good use of them!

Presentation of J meals is consistently better on VA compared to Qantas currently and often more appetising. Not saying Qantas meals are necessarily that bad / more than VA is just doing a better job.

Cairns has previously been a popular destination for Japanese tourist although not sure how well its picking up since international travel has returned. I’ve previously been on a 717 flight from Cairns to Alice Springs and it was 95% Japanese tourists. At a considerably lower price point for...

Seems the system is catching up as all 5 leaves are now showing green despite completing them months ago and the leafs sitting at 4/5 (bonus was allocated months ago too)

When/If the Syd lounges get a refurhbishment it would not surprise me if the Club and J lounges locations get flipped like what they did in Melbourne so the J lounge has the superior location/views.

Flights from earlier in the year posted correctly but recent flights from early October haven't posted so called today to follow-up. Had to get escalated internally... so will see what happens in a few weeks i suspect.

This was for the platinum charge card.

Called today as the annual fee has been charged during the week. Used the 1800 number on the back and followed the prompts to get directly through the the cancellations team. Provided some reasons that the card wasn’t meeting my expectations (all true statements based on my experience) and was...

Previously, Melbourne lounge would announce boarding 5-10 minutes before it actually commenced once the lounge received a call from the departure gate. I usually found it to be pretty well done and often got the the gate 2-3 minutes before boarding commenced which I think is reasonable. Pity it...

Day of week Fri 14 Oct 2022 Time of call 11:00am Number used Standard, but select international flight change Status Gold Hold time 30min Call Centre (if known) Maybe Manilla (as agent was more competent) Matter resolved No Details Absolutely disgusted with Qantas after this phone...

Been playing around with hotel booking using the online engine at it seems that Hotel membership numbers can only be added to Fine Hotels + Resorts, and The Hotel Collection bookings. I feel like this has changed recently, but someone else may no with more certainly. Check on Mariott, Accor...

Interesting experience this week dealing with Platinum travel team. Looking at different options for international business multi-citi airfares, it seems the platinum team doesn't have access to any better deals than what I found via the online site. Perhaps I was too hopeful that the platinum...

Worked like a charm for me in New Zealand, credit posted several days after spend.

So frustraing when you cannot get onto an agent that has actually been trained to resolve these type of changes... I'm had a few unsuccessful attempts to resolve some changed domestic award flights this week and i've almost resigned to just cancelling the flights... Most annoying thing is that...

Nothing guaranteed but once booked give Hilton a call and see if the will link the booking to your membership number and the hotel might provide some benefits.

Property: Movenpick Auckland Status: Accor Plus Platinum Room booked: 2x standard 1 beds Room upgraded/type: Initially 2x premium floor rooms (top two floors), but 1x room upgraded to junior sweet after requesting Rate: Standard Free internet: Yes, but slower than dialup… Early check in/late...

Property: Novotel Auckland Airport Status: Accor Plus Platinum Room booked: 2x standard 1 bed Room upgraded/type: Yes, 2x premium floor rooms (top two floors) Rate: Standard Free internet: Yes Early check in/late out: Yes, 1300 Welcome drink: Yes, two vouchers per room used for coffee the next...

It won’t matter when you signup for Accor Plus as they will give you a new All account number and the expiry date will be based on the Accor Plus 12-months subscription date.

Was their earlier in the year but it was standing room only… it was actually more relaxing out in the terminal!

Also managed to get in and book return J to Japan for next year - super happy!