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    Melbourne VA Lounge becoming airside from August 2022

    Not quite, from the press release:
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    Melbourne VA Lounge becoming airside from August 2022

    Will be interesting to see what happens with “the club” space as that current corrects into the walkway that will become airside. It will also need reconfiguration given it has an entrance from the outside. I’m wondering if it provides an opportunity to create a premium entry type setup.
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    Virgin Australia Business Class - Meals, Menus & Service

    The only consistent observation I’ve made is that club/VIP members generally have their orders taken first in business. As a Platinum, I’ve had all versions of service order - 1A to 2F, 2F to 1A, and status based. The most common is stating at 1A and the rarest is status based.
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    Qantas Call Centre Long Wait Times

    Are you sure you called the correct number? I only waited a couple of minutes. If you get redirected to the "Enter your QF number" then you hit the main queue and not the priority queue.
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    300,000 Amex MR points with Amex Platinum Charge (expires 31/8/21)

    The 300,000 doesn’t always show up and says that it may not come back if you leave the page. I’ve found that clearing the browser and loading a few times gets it to show up eventually.
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    Qantas to launch in-depth partnership with Accor ALL

    Yep stuck in the same boat... unable to get the FB delinked... support has not been helping so far!
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    Long wait for refund for cancelled reward flights Qantas - a common experience?

    Likewise recieved a couple of points refunds today... they must have done a bulk run!
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    Accor Website Booking Fail

    Anyone had issues with Accor bookings today? Trying to book the movenpick in Hobart but website and app both failing to process the booking. Returns either a general technical error or room no longer available error…
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    Virgin Australia to lease more 737s

    Agree - made it feel more like a premium expereince and no one from Row 3 bumping your seat etc.
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    Qantas and Jetstar 30% off reward seat sale NOV21 - Domestic

    You should able to force them to honor the PNR if the system hasn't aged out the booking (usually 4 hrs or 4am). Once it ages out and you cannot see it in your QF account they won't honour. I had to call to get multiple bookings fixed over the last week due to payment page crashing...
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    Qantas Call Centre Long Wait Times

    I agree with Qantas needing to improve their call centre wait times, however, making this number easily available will probably increase the likelihood that Qantas will change it.
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    How do Hilton treat you as an Elite?

    While it seems to add more flexibility, I see it as a major downgrade given included breakfasts has been one of Hilton's great benefits of status. Most brands are only providing $12 per day (or $24 for two people) which probably won't cover full breakfasts and also means you need to track what...
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    Qantas Call Centre Long Wait Times

    I'd suggest the priority number would be better shared via PM where needed rather than being publically available (and googled indexed) on this thread...
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    Classic reward booking transaction error

    Also had this happen for rewards seats... the call centre was unable to get the booking to ticket so they had to cancel and they redo the booking manually for me over the phone. A little frustrating given you want to get reward seats locked in but at least it got sorted.
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    Credit Card Offers Amex Platinum Card Benefits, Offers & Discussion

    Correct the Amex travel insurance wouldn’t cover you for a Covid related issue as they (Chubb) have declared it a foreseen circumstance. As the do not travel warnings are being removed from smart traveller website I expect we will see some updated/new policies come available to deal with travel...
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    Further comp ALL Accor status extension

    I believe those with accor plus will have their status extended if they renew the accor plus (incl. AP from amex plat)... at least i certainly hope so!
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    TravelPass with DSC offer (No Longer Offerred)

    I’ve been though this and has the explicitly ask (and push) them to credit back to the travel pass to avoid getting a regular credit. This credit took 12+ weeks to appear same as a regular refund to credit card.
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    125,000 Qantas Points and reduced first-year annual card fee with the NAB Qantas Rewards Signature (Point Hacks)

    Signed up for the 120k bonus points offer associated with the card (need to be a customer), met spend requirements and points already depositied. That a big change from previous cards i've had with NAB!
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    Accor offering staff rates to Australian firefighters & emergency service workers

    Good to see an offer extended but unfortunate that it's no longer the staff rates, which were great for us emerg/health workers and vols. At least we can still get some discounts and the flexible rates.
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    Cancelling flight booked with amex travel, but no longer have that card..

    Had the same happen due to border closures last year. The flights were cancelled and the refund was posted to the closed card and then I simply had to call to arrange a funds transfer. Good service from Amex.
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