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Well Qantas forgot to tell staff at Perth Airport. I was made to do the walk of shame, for not being platinum. As I was a little uncertain of the privilege - although I have used priority boarding often since it was introduced - I didn't argue the toss. I did though look up GS privileges before...

Yep. I will never ever stay over. I banned my partner now husband from holding my hand at the airport. Does Qantas appreciate the risks to travellers?

You have a dedicated carry on bag complete with charging kit, toiletries and make up brushes, hot water bottle, hot chocolate sachets from the lounge, and it is parked by the front door. You can flick up the carry on handle without breaking you rhythm. Your iPhone home screen has all your...

Qantas Club only open for QF operated flights including Qantas Link. Tough luck if you booked Jetstar deliberately or accidentally via the Qantas website and have QF something or other on your boarding pass. I regularly fly to Hobart to work for the day and the last QF flight is about 4pm. So...

I've had similar experiences over the years trying to access BA lounge and have been rather assertive of my privileges - including taking a print out of my entitlements. But this has changed. Qantas club is no longer accepted at the BA lounge. But you can go to the Emirates lounge. But if you...

:shock: Mood I'm in when I actually fly.

Indeed. I actually really enjoyed my meal in a box, and not being restrained by the tray table. I think I prefer the box, to peeling back that foil lid, and trying to find somewhere to put it, other than the lap of my seat neighbour :p

Hence I fly with both, and Jetstar:D, depending on price, timing, luggage, award seats, availability of Q lounge for Jetstar (so Jetstar to Perth, Qantas back), and what mood I'm in. I do though make sure I keep Gold status.

Quite agree. I thought of another idea for a list - 90 things Qantas could do to improve the customer experience. My pet peeves are: 1. Enforce eligibility for priority screening, check-in, boarding etc. 2. Develop a system for priority baggage. What are Q tags for anyway. 3. Serve dinner...

At least boxed meals are meals and I quite enjoyed mine. What pees me off is you get a meal for about 3 hours a day (approx). I prefer the muffin and hot chocolate on Jetstar to the insult of dry biscuit on full service airline.

They could and they should but they don't care enough to join the dots.

Indeed. I have a book of personal horror stories related to dud info on FIDS all around the world. Penny has now dropped.

I never knew it was the airport that controlled the FIDS and not the airlines. Well now I know and I'm surprised I haven't missed a flight. Reminds me of one Sunday afternoon when some American airline plane blew a tyre on take off, and grated one of the Sydney runways upon return. There we all...

Quite agree. it is seriously shabby treatment. Whilst S..Shaker may have cut it fine, been a little lackadaisical even, he is Platinum and they could have let him on with a polite caution about next time. I don't tolerate shabby treatment and will lodge a complaint. If I don't get a satisfactory...

Perhaps frequent users of Virgin BNE lounge now no longer rely on the lounge staff or the FIDS. When I arrived at the gate, and flight was closed, I was snippily told that there must have been a call and correct information on the FIDS as no other lounge member was caught short. They did though...

Indeed, Virgin have a serious problem. I would not longer call them Virgin ... I have found that best way to complain is to post on a company Facebook page. Guaranteed speed of light response. To balance the scales I did receive a satisfactory response from (like a) Virgin regarding a...

That is just slack as - and I had a similar experience.

I don't believe VA. And I don't trust the screens. And I think we should revolt about such shabby treatment. Why have screens. Virgin and Qantas should treat frequent travellers with more respect and keep them informed with accurate information. As for the airport operator updating screens well...

Wow. Not so long ago I was in the lounge at Brisbane airport, sitting by the flight board, and obsessively watching for my flight to flash boarding. I swear there was no announcement, no what I call personal boarding call, and then suddenly i see final call on the board. I ran because it was...

I have asked Jetstar, that since they chose my baggage (who in Australia calls luggage baggage, baggage is what happens to you), insurance, and charity, why they didn't also add in a hotel, a car, a show, and gifts for the family as well.