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    Booking direct vs. using travel agent

    As above, you should be able to lock in the cabin with P&O as well. There's probably a link somewhere in the booking process that enables you to do that, but worst case you can call P&O and they can book it i.e there's no special rate that a travel agent will have that the cruise line won't that...
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    Overnight in Tokyo and finding flights to an entire country?

    Haneda airport is a better choice for public transport to Tokyo than Narita, if you have an option in connecting airports. As above, don't take a taxi. Regarding lounge access, at London it appears to apply based on purchased ticket class, and premium includes access to the Galleries lounge at...
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    Best card with no forex fees

    I'd say it's standards/tiers, just like you have with airlines. I wouldn't say they'd be better than (some of) those who haven't. It's very unlikely any of the big 5 "banks" will have a data leak, due to their standards. However, as seen with Latitude and others, lower tier companies haven't...
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    Best card with no forex fees

    Keep in mind many of the "fee free" options only mean no explicit fee. They still have a hidden fee in the exchange rate. As I recall the AU AmerEx will use a 3% exchange rate. At least they declare it, but obviously that's higher than the point value you'll get back. When you find a card...
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    Singapore Airlines Mixed Class Bookings

    Just book multicity with 4 legs (BNE-SIN-LHR + vv); choose First from the first leg as you did with the normal return, and put the relevant dates for 3rd and 4th legs that allow for the stopover.
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    Virgin Australia UpgradeMe pricing and success

    It would be a form message whenever card details are incorrect when trying to process payment. Upgrades can be manually assigned, or released earlier. Thus it's not a given that it's the last minute for upgrades being processed so in some cases updating your card may work and be applied...
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    Virgin Australia ‘Platinum’ customer slams airline on TikTok

    Didn't watch, but read the article. It sounds like the first flight was cancelled days/weeks earlier, since it says he says "bumped" and requested an "earlier' flight. "Mr Kalantar said his problems began when his flight back to Sydney from Melbourne was “bumped”. But he shrugged it off...
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    Adding Domestic connection to SIA J Reward

    Unfortunately you can't call and get them to add either. I tried a few times for a similar situation via Sydney, but each time they came back and said I could only book the options listed on the site (they could book on my behalf, but couldn't put it on one ticket, so it was at my risk either...
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    Velocity points now worthless in 2023 (extreme stealth devaluation)

    Or maybe it's just the typical 'financial optimisation' and the like that all airline programs have run, for many years. It doesn't make them worthless, just you sometimes have to change your tactics, or utilise them in different ways. There aren't just two states, black and white, incredible...
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    VA Max config in Business?

    Presumably like other international routes, no lounge access either.
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    VA drip feeding J reward seats?

    Advertising doesn't just mean offering for sale. To be true, that would need to be advertised in a promotion/sale i.e. be actual advertising.
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    Qantas Advertises "Fully Refundable" - but it Isnt!

    Not in this case. A deposit is an initial payment towards a product. In this case though they say they will refund the fee once you actually pay for the product.
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    Qantas Advertises "Fully Refundable" - but it Isnt!

    You'd have an argument if QF had said "Refundable in limited circumstances, terms and conditions apply" or similar. They didn't. They said "fully refundable." The normal way you get a refund is when you _choose_ to cancel and get a refund. Hence all you've defined is a single scenario, not all...
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    Will Virgin Australia international lounges ever return?

    Do they though? I'm sure many assume, since the great bulk of travel is on domestic which has lounges, that international would equally. And it's not as though the booking option for business international makes that deficiency explicit. No reference to "NO Lounge access" on the key criteria...
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    Virgin Australia Middle Seat Lottery

    Seems like their system thought you were on a 737, where F is the window seat. That route sometimes runs a 737, though obviously not on your flight.
  16. O

    Status Promotion Problems

    Do you have the terms of the promotion? If status credits are always (or were intended to be) awarded at month end, then it would be a goodwill matter rather than an issue with not doing as they were meant to.
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    Anyone been able to change their review date?

    In individual situations like this, where each scenario will differ (timing, no of points/credits/sectors, status level, partners), it's better to just contact their platinum service desk directly yourself for assessment, as it's highly unlikely any scenario will be exactly the same as yours...
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    Amending Velocity reward on QR

    I'd send a tweet to https://twitter.com/qrsupport and see what they say about booking the ticket separately, adding to PNR, then connecting the luggage through. If that works you'll pay as a separate award then, but it will get you what you want. Nobody will be able to confirm about what will...
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    Seating Availability/Allocation/Configuration Help Desk

    Only two types do international, the other type is domestic only. The way to tell the difference is to check the seat map of your flights and see whether there is a row 29, or it finishes at row 26 in front economy. If there is a row 29, you have a side by side. If no row 29, you have a suite...
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    The Velocity Status Run Master thread

    There's a whole bunch of terms relating to that * below the message. Read through that, and ensure it accurately applies to your situation. If it does, then it's just something they should correct.
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