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  1. Volando

    Qantas Call Centre Long Wait Times

    @Mattg I had luck with that address adding flights to a classic award that Suva said they couldn't see on their system but I could see online. Maybe I just got lucky. It wasn't strictly speaking a ticketing issue, though admittedly it was an amendment to an existing (ticketed ) booking which is...
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    Qantas Call Centre Long Wait Times

    I wonder if the awards escalation email still active? It should still be doing a roaring trade seeing as the call centres have shown virtually no improvement with classic award booking issues.
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    VA Cancellations, Delays growing?

    I was too tired and fed up with the caveats in the fine print. If I took a cash refund it would have only been for the cancelled flight, not for the return a few days later that I wouldn't be using seeing as it was too late in the night by the time they cancelled to get a walk up fare on another...
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    VA Cancellations, Delays growing?

    I've got one. Last Friday night VA883 MEL-SYD. Scheduled 7pm. By the time I'd driven 1:45 to MEL the eta had been pushed back to 8:20. Left the lounge (not a spare seat, loud, blokey ambiance as dirty glasses piled up on most tables...) about 8:15 for some peace and quiet out in the terminal...
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    AMEX Application Process Failures + Contact

    Maybe they have an unofficial list of churners. I've also been turned down by AMEX when I have an excellent credit rating and get offered silly limits by other institutions. ANZ is the only other one that has turned me down for a points earning card. When closing a previous ANZ card (just...
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    Qantas Frequent Flyer changes coming in early 2024

    QF could really only do this after processing upgrades on points and cash bids. When is the last time anyone saw an empty seat in J on a QF international flight? Their yield management systems are working well from a company perspective in filling vacant seats with varying degrees of cash and...
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    Double Status Credits - October 2023

    An upcoming work trip MEL-CBR (choice) plus a weekend in Sydney (J one way $459 and choice coming back $179) was a little bit exxy but worth it to have Gold on VA for another year (as well as requalifying for QF SG for all of 2024 a few months ago). MEL is my new home airport. As a gold on...
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    Virgin Australia Business Class - Meals, Menus & Service

    I didn't see any in MEL on Friday evening last week prior to VA877 to SYD...which incidentally had a choice of grilled chicken or the mushroom gnocchi. I went with the gnocchi and it was decent, as I recall it being in the past. Service was top notch on the flight, as it was again on VA870 on...
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    A surf trip to Japan?

    Loving your TR so far. My short stay in Japan a couple of months ago was way too brief. I'm keen to get off the beaten track and see more of Kyushu, so I'm making mental notes as I read!
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    CheckMyTrip Update - No more desktop access or ticket numbers

    TripCase served me pretty well on a QF ticketed OWA on a variety of OW airlines a couple of months ago. I can’t remember if I manually added flights or but the bullet and used the email option - which I’m also slightly wary of
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    Qantas Promises to Fix Ongoing Reward Flight Ticketing Failures

    They’d go broke overnight if they started compensating call centre screwups!!
  12. Volando

    Around the world in 39 days (F/J/PE/Y)

    Thanks both for reading and engaging 🙏
  13. Volando

    Around the world in 39 days (F/J/PE/Y)

    Thanks!! There are just so many incredible places to visit in Japan! Shortlisting is very very hard!
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    Article: Qantas’ First A321XLRs Won’t Have Lie-Flat Business Seats

    I can’t say I’m a fan of old school herringbone but in the confines of a narrow body it might be the best and only economically viable way of providing lie-flat, aisle access to everyone. Surely QF won’t be sending cradle J seats on flights like MNL or CGK with overnight flights back to...
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    Around the world in 39 days (F/J/PE/Y)

    Thanks very much drron!! GohGan does conventional a la carte as well as the degustation so you could simply order that way. Prices are very very reasonable. The crab curry was the only dish with any real heat on the degustation menu - and even that was fairly mild - though I’m not sure if...
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    Around the world in 39 days (F/J/PE/Y)

    And the final, final post: I don’t need PJs for Christmas this year. Thanks!
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    Around the world in 39 days (F/J/PE/Y)

    So to some final reflections on this whacky round the world trip. I had a hoot! From the adrenaline rush on the couch plugging dates into the Qantas multi-city tool almost a year ago to see what might be possible … To the more stressful cortisol excretions from a dozen or so futile calls to QF...
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    Around the world in 39 days (F/J/PE/Y)

    Flight: BR315 TPE-BNE ETD: 9:10 ATD: 10:15 ETA: 20:00 ATA: 20:15 Cabin: Royal Laurel Business Seat: 5A AC: 787-10 (B-17802) A 9am departure meant a target arrival time at TPE of a bit after 7. It would have been touch and go with trains and connections at that early hour so I just booked a...
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    Around the world in 39 days (F/J/PE/Y)

    Taipei and Hotel Okura Prestige The train from the airport to Taipei Main Station was straightforward and passed through some lush, green valleys before hitting Taipei. It was also good to be able to tap on and off with a credit card. Unfortunately the rest of the MRT system still requires the...
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    Around the world in 39 days (F/J/PE/Y)

    Flight: BR105 cough-TPE ETD: 12:20 ATD: 12:55 ETA: 13:45 ATA: 14:00 Cabin: Royal Laurel Business Seat: 5A AC: 787-9 (B-17881) Whilst I’d used Lifemiles to book this cough-TPE leg on EVA, 1022+one was on CI, having booked with Qantas points. Thankfully the intervention of the awards escalation...
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