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Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom FWIW, I have had extensive personal contact with Virgin on this issue with someone in a position to properly address these issues and I am quite satisfied that the issues have been taken very seriously and...

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom This also applies to E190s - you can no longer buy direct flights scheduled on 737-700s or E190s in Business Class. WELL DONE Virgin. This is exactly the right response to your initial misstep. EDIT: Make...

So what DO they think of Platinum One?

Once the "Platinum One" started showing on boarding passes, I have noticed more love from QF. 1. I can now select all seats in Y sooner than my lowly Platinum family members (if on separate bookings). 1a. Haven't had the opportunity to test this in J as we haven't had any separate bookings, but...

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom Just to add one extra point here before I personally stop flogging what is almost a dead horse; Virgin themselves seem to realize that there is a problem since they are supposed to offer 50% off the price or...

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom Dear HaydenSydney, If I go to McDonalds and ask for a cheeseburger and get one which is a cheeseburger in every way except it has a chicken patty in it what should I do? 1. Complain 2. Ask for compensation...

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom Hmmm - does this mean when a "734 substitution" is spoken of what it refers to is a substitution of a 737 type aircraft by a Q400 type aircraft?

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom I have not had the displeasure of such a change since my flying is mostly more southerly, although I am looking at doing a lot more FNQ flights this year. A quick search for this did not turn up any recent...

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom Yes. BEFORE you pay for this fare you KNOW you are not getting the experience you may wish for. You can then CHOOSE not to buy it. You do not discover this problem only AFTER you board these flights. We...

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom markis10, 'tis an even more deliberately misleading comparison than I first thought. Shame on you. :D This direct BNE-DRW flight is listed as being operated by a 767 (versus the DJ 737-800) at $200 more...

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom Got to love selective quoting! Look at the VERY NEXT screen you get when booking the above flight: "The requested cabin class is full or not available in at least one of the options listed below. (5003 UI)"...

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom I have flown JQ Business, QF Business, DJ (proper) Business and DJ (Premium Economy) Business. The DJ "PE" Business seat was most assuredly neither more roomy nor more comfortable than any of the other J...

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom I'll be happy to swap your 737-800 J flights for my 737-700 J flights if you like.

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom If I fly JQ business, I *will* get a comfy soft leather seat which on ALL their aircraft is better than the very best economy seat they have. If I fly QF business, I *will* get a wide, comfy seat which on...

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom The key here is that it is clear what you are actually getting, allowing an informed choice. I have flown "J" on JAL fully informed that it was a PE type seat. In JAL's case, the extra cost was trivial for 4...

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom I was completely unaware that despite Virgin now selling full Business tickets that they are not actually capable of consistently delivering the product. When I forcibly was made aware of this, I looked into...

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom So after June 2012 I can buy a business seat and ACTUALLY get what I paid for? (E190s excepted).

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom To add some extra info to this thread. The CSM on this second fail flight was excellent and my wife had quite a discussion with him on this issue. We are yet to hear back from Guest Relations despite several...

Re: Virgin Business Class Lottery - now 0 for 2. Pay for Business, get Premium Econom "But it's Business Class, MomoWang. See it says so right here on your ticket."

W Those "2" rouge configured aircraft sure do fly around a lot, don't they? I know the "easy" solution to this problem - Qantas J MEL-BNE and then drive to the Gold Coast. Perfectly happy to do this, but when you are given misinformation by multiple people at Virgin assuring you that you will...