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    Recent Decline of VA service

    Could not disagree more. Unless there is a mythical VA fine dining lounge somewhere in Sydney - every time I've been to VA Syd (and MEL, and BNE and PER) lounges I have been really disappointed with the food range and quality. I'm not that interested in hot food but I do want fresh salads...
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    Flex fares, only one change possible

    I've changed flexi flight bookings multiple times online (before the first flight is taken) - in fact did it yesterday - that flight has changed 3 times. For other times when it is a return leg I have changed more than once online but sometimes the option is just not there (not sure why - maybe...
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    Virgin Australia forces a man to stand on transcon flight.

    Whilst it does sound a little sensationalist - it could be the media making it more 'interesting'. There appears to be a few on here going for the jugular - but I suspect both sides are missing details. From my experience with VA they are not good at PR when things go wrong and he doesn't...
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    Virgin Food [Flexi Fare]

    The same thing happened to a colleague who flew SYD-PER - was told soft drinks are never complimentary and have to be paid for. So he asked for a wine and then passed it back later. Since he doesn't drink I asked why? -'that'll cost them more than me having nothing'. Last week I did a BNE-SYD...
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    When is a Flexi not a Flexi

    Wanted to change my flexi last night after receiving an email advising my BNE-SYD flight was rescheduled and now leaving after the following flight . So I decided to move to the flight leaving 10-15min earlier. Go online (having not checked in yet) - What do you know "Sorry you cannot change...
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    Jobs for Platinum one

    Consultant Occupational Hygienist here with clients in every part of Australia (and some in Asia) Would have made P1 for the last 6 years (had it been around then....) (and no - I don't clean toilets or make sure you wash your hands after using them :o)
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    Heads up about program changes

    The differnet earning of SC are not much different to the flexi saver/flexi now. The extra points for DOM (not that many in the scheme of things) seems fair to me- they are making a lot more money of of these flyers and this is who they want. Taking it off the discount economy and OW legs where...
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    Heads up about program changes

    Wow Qantas must have returned to some old ports! Sydney to Buenos Aires ? Sydney to San Francisco ? hmmm
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    Thanks VA Staff

    Great news - I tried a similar thing once (earlier direct flight) (not MEL lounge) and got 'the computer says no' but you can ring the call centre - which I did and yes I could for a significant fee -and that was a flexi ticket! That was about a year ago so maybe they have more options...
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    New QF Domestic Routes (MEL-CFS, SYD-HTI)

    SYD-KTA-SYD flights have J cabin available to Platinums in economy- making it a great deal for a long haul domestic flight (of course you do have to go to KTA...). Suspect it will be the same for HVB They seem to be quite selective as to who gets in however- have been spare J seats but a fuller...
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    Double VFF Points (or SCs), April-June 2014

    exactly the case for me - this offer is effectively for flights in May and June with a short time to book them. If you have a regular commute it would fine but my travel is decided about 2-3 weeks in advance and can be anywhere in Australia and many time 2-4 days notice so VAs Offers usually...
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    Mimimum domestic transit question

    I've done 5 bookable 35 minute connections over the past 18 months - Missed three (all at BNE)- maybe that tells you something.... Ran across terminal for one (SYD) (Perth connection - they seem to wait longer for passengers on these flights) Easily made the other (MEL) as it was the same plane...
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    LAN or QF flying SYD - AKL in Y

    Did that recently - just to try out LAN. Recognition - none. Seat selection - many of the good seats were blocked and even my seat was changed at check in as well so. Service was efficient but not very friendly. Food was rather average. Newspapers were available - but only in Spanish.
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    27th February Big Qantas announcement

    Oh no the sky is falling in! Sack the CEO and the board clearly they cannot manage their costs. They are clearly unsustainable must also be the unions fault. Quick I better use up my FF points today and I'll never fly them again as they have turned their back on the desires and dreams of...
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    Virgin Australia - any big announcements' for 28 Feb?

    What better time to focus on cuts/changes as well (quietly whilst QF gets all the attention). Does anyone think that VA is going to increase service standards whilst it looks like QF will cut some? Why not just be slightly ahead at lower cost rather than waste money? It isn't as if VA is...
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    Enhancement [Decline] of Meals in Business (Dom and Int)

    Did QF SIN-PER yesterday in J (PLT1 thank you upgrade apparently :)) - thought food was really quite good in the lounge (to order spicy tamarind prawns or caramelised miso pork belly) and during the flight - had a nice goats cheese salad and grilled grouper with spicy Chinese style eggplant...
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    Snacks for every passenger on VA

    After the last few flexi meals I received I think I would have rather the complimentary snack...
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    Qantas, Australia's new LCC?

    Wow. So you would rather line up at a usually understaffed check in line and wait, (and sometimes wait and wait and even in the priority line....whilst someone in front with 10 bags argues about weight restrictions etc etc) so you can interact with someone to do the same thing? For those of us...
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    Snacks for every passenger on VA

    So it is "Snacks for every passenger" or not? * (*excludes the bulk of flights between 0500-1559)
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    Virgin puts brakes on regional arm due to safety & compliance concerns

    A very interesting article and not much of a surprise given how old fashioned SkyWest was in everything they did. Was bound to go wrong eventually putting that up against the VA culture. (and if it was QF deferring and effectively grounding new planes it would be all over the front page!)
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