Search results

  1. H

    Qatar Airways status match to Virgin Australia

    anyone else experiencing issues with logging in on the qatar website?
  2. H

    Qatar Airways status match to Virgin Australia

    Yup me too. Actually prefer that they take their sweet time as long as it comes through, as June 2021 would be an ideal travel time for me :)
  3. H

    Qatar Airways status match to Virgin Australia

    I applied on 20th, still not upgraded. Did receive an email though today saying it would be processed within the next 10 days
  4. H

    VA no longer issuing credits to travelbank (or anywhere else)

    I got my sydney to cairns flights changed to the end of july hoping that by then maybe can eek out some semblance of a little getaway. Now it looks like QLD premier has decided to dig her feet in and keep the border closed until september. What's the chances of getting the flight dates changed...
  5. H

    Qatar Airways status match to Virgin Australia

    Applied on Wednesday 20th and haven't heard anything back as yet
  6. H

    Qatar Airways status match to Virgin Australia

    Sent my application yesterday. I just sent screenshots of my last 2 months activity and a photo of my physical card. Have emailed velocity for proper statements in anticipation of Qatar being fussy about it. Anyone know if you can bring a guest (travelling partner) with you to the Qantas...
  7. H

    VA no longer issuing credits to travelbank (or anywhere else)

    Well it was the virgin high flyer card. Unsure if that has any bearing on the matter?
  8. H

    VA no longer issuing credits to travelbank (or anywhere else)

    In my case it seemed to purely come down to the operator I got when I called. Both times the situation was identical, non refundable fares for flights that virgin was no longer flying. 1st instance got a lovely lady who was understanding and worked through everything with me on the phone and...
  9. H

    Refund of Points and TravelBank

    NZ being a likely exception.
  10. H

    Refund of Points and TravelBank

    Going to the states for a holiday in 2020
  11. H

    Refund of Points and TravelBank

    I'd say extremely unlikely, and with virgin all the more so.
  12. H

    I have more than $4,999 in Travelbank

    Anyone know if you can initiate a chargeback even if you have subsequently closed the credit card account with which the flights were purchased?
  13. H

    VA no longer issuing credits to travelbank (or anywhere else)

    I can't believe they went into voluntary administration after almost 2 months of running hardly any flights with their full staff in tact from pre covid19 when they were operating at full capacity on their entire network. I mean the situation was dire enough to refuse refunds to customers who...
  14. H

    I have more than $4,999 in Travelbank

    Was for 2 return business saver flights to bali in july. Called virgin and they said all they can do is give a travel bank. So I emailed them a letter demanding a refund and stating that I would request a chargeback otherwise. Got no reply so called up the credit card and got a very helpful...
  15. H

    I have more than $4,999 in Travelbank

    I hope this proves to be the case but not sure why it would. The outcome of both scenarios will likely rely upon an act of goodwill from the new owners.
  16. H

    VA no longer issuing credits to travelbank (or anywhere else)

    Their whole position of not issuing refunds based on the fact that it us due to gov restrictions has been bogus from the very beginning anyway. They are still flying to all the same places within Aus, just doing so in a way that is more commercially logistic. I have no doubt their defense...
  17. H

    Is it Time to transfer/withdraw points from Velocity?

    Damn I thought I was in the clear after transferring my total of just over 400k across to krisflyer. But just remembered I still have 100k incoming velocity points from switching mortgage providers through uno in early April. Doh!
  18. H

    I have more than $4,999 in Travelbank

    Weve got a travel bank of just under 2k. Luckily had a successful charge back for $2100 on my virgin high flyer card otherwise we'd be in the hole for roughly 4k The bookings aren't worth much if the flights never eventuate. Used some of the travel bank for some flights in late July hoping...
  19. H

    Is it Time to transfer/withdraw points from Velocity?

    Why can't you just keep the iphone 11. I wouldn't be asking for my points back, I'd say you are stuck with what you got.
  20. H

    Virgin Australia Financially Secure? [Now in Voluntary Administration]

    Yeah just as I suspected. The travel banks they've been issuing instead of refunds were never worth the paper their written on :(
Back
Top